Chisom Ndubuisi Email & Phone Number

Lagos State, Nigeria

• Managed service provider status containers: Kubernetes, Docker, Ansible, Automation: Linux: Build and maintained servers running Ubuntu, Amazon Linux, Centos, and Red Hat
• Maintained VMs running Windows servers.
• Developed and implemented a CI/CD pipeline, reducing deployment time by 50% and increasing team productivity by 25% using Azure DevOps
• AWS: creating and maintaining Auto scaling groups, IAM user roles, policies, EC2 Container Service (ECS), and Load Balancing
• Created and Configured Red Hat, Ubuntu, CentOS, and Virtual Machines in AWS using EC2, elastic, VPC, Subnets, Route Tables, and NAT Gateway.
• Set up and maintained development, staging, and production environments, ensuring seamless application deployment and improving overall system reliability.

Lagos, Nigeria

Lagos State, Nigeria

Nigeria

• Support Microsoft 365 and Windows customer experience in a global support delivery system.
• Responsible for providing technical support for Microsoft 365 and Windows
• First point of contact with the customer to support their Office 365 and Windows query.
• Providing worldwide technical support for Microsoft services Online.
• Providing best practices and guidance, direct remote assistance using Quick assist and LMI to support and ease engagement from Microsoft onboarding to Microsoft 365 quickly and effectively.
• Walk customers through troubleshooting and problem-solving process.

Lagos, Nigeria

Lagos State, Nigeria

Bachelor Of Science, Economics

Networking Engineering

Administering & designing LANs, WANs internet/intranet. Analysing & developing key components using methodology prescribed techniques..

Associate'S Degree, Computer Network Engineering