B G Moinuddin Chisty Email & Phone Number

Smc Tower, 33, Banani C/A, Road-17, Dhaka-1213, Bangladesh

• Enforcing strict adherence to the organization's IT policies, procedures, and relevant regulations has enabled SMC to achieve a notable cost reduction of approximately 10% through effective expenditure management.• Ensuring all system developments, upgrades, and process improvements adhere to Project Management Institute (PMI) standards. An average of 3 large-scale new IT projects have been effectively managed each year.• Creating periodic reports and analyzing sales data for 100+ products across various dimensions such as county-wide outlet coverage, effective calls, year-on-year comparisons, trend identification, and valuable insights which facilitated decision-making for management and stakeholders, resulting in a remarkable revenue increase of approximately 15% for SMC within a year.• Contributing to the development, implementation, and maintenance of systems, network & hardware to meet the organization's requirements. This entails close collaboration with in-house development teams and more than 40 external partners (Ex. Grameenphone, Robi Axiata, Eitekh, Computer Ease, Prime Tech Solutions, Fair Electronics, Ryans Computers, Aamra Networks etc.• Handling Purchase Requisition (PR), Request for Proposals (RFP), Tenders, Technical Evaluations, Task Orders (TO), Change Requests (CR), and Service-Level Agreement (SLA) with partners, ensuring alignment with the company's interests.• As a Core Team Member (CTM) within the Project Management Office (PMO), actively involved in SMC`s business operation transformation through the deployment of SAP S/4HANA. Responsible for overseeing the successful implementation and integration of HCM, SD, MM, and FICO modules.• Oversee Web Hosting and Domain services in collaboration with partner providers. Conversant in Microsoft 365, G Suite/Google Workspace, and well-versed in major cloud platforms including Amazon Web Services (AWS) and Microsoft Azure, with extensive experience in managing their services and pricing models.

Smc Tower, 33, Banani C/A, Road-17, Dhaka-1213, Bangladesh

• IT Governance: Ensuring that the organization`s IT policies and procedures are followed, & compliance with relevant regulations and standards.• Project Management: Managing projects related to information systems development, upgrades, or process improvements by maintaining Project Management Institute (PMI) standard.• Reporting & Analysis: Generating regular reports (weekly, monthly, quarterly, yearly) and dashboards for management and other stakeholders. Conducting data analysis to identify trends, patterns, and insights that can help in decision-making.• Data Management & Administration: Collecting, organizing, overseeing and managing data from various sources within the organization. This includes ensuring data accuracy, integrity and ensuring they are well-structured, optimized, and performing efficiently.• System Development & Maintenance: Assisting in the development, implementation, and maintenance (30+ system) of information systems that cater to the organization`s needs. This involve collaborating with development teams and vendors.• Vendor Management: Interacting with external vendors or service providers to ensure smooth functioning of information systems and resolve any vendor-related issues.• Troubleshooting & Support: Providing technical support and resolving issues related to information systems and databases.• Process Improvement: Identifying opportunities to enhance existing processes and systems to increase efficiency and effectiveness.• System Upgrades & Integration: Assisting with the integration of new software or upgrades to existing systems.• User Training: Training employees on how to use information systems effectively and efficiently.• Infrastructure: Ensuring all system related infrastructure general maintenance in-house/by external vendors with daily support to system users.• IT Inventory & Budget Management: Ensuring IT infrastructure/system Inventory from procuring, distributing to its end of cycle.

Smc Tower, 33, Banani C/A, Road-17, Dhaka-1213, Bangladesh

• Coordination: Ensuring an enormous collaboration with USAID, DGFP, PSTC, BRAC, FPAB, BCCP, NHSDP, ICDDR’B, EngenderHealth, MSB, UNFPA, MoYS, MOWCA, MoFP, Ujjibon to create a database on Family Planning (FP) and Reproductive Health (RH) informational hub for adolescents, youth, newlyweds, women who want to delay or space their pregnancies, women and men who do not want additional children.• Project Management: Ensuring Project Management Institute (PMI) standard throughout the project for achieving the deadline and also incorporating the change request (CR) by following the Agile Methodology.• Data Analysis: Collecting, organizing, overseeing and managing data from all NGOs and organizations. This includes ensuring data accuracy, integrity and ensuring they are well-structured, optimized, and performing efficiently.• Search Engine Optimization (SEO): Ensuring a robust search engine that properly optimized for locating all health care provides around the county.• System Management: Ensuring a backend system that can able to monitor and edit/update the Bangladesh Government approved content in the core database.• Portal: Ensuring a frontend portal for general public to get the government approved content and locating their nearest health care provider.• Vendor Management: Interacting with external vendors and service providers to ensure smooth functioning of versatile parts of the entire project.

House No. 77, Road No. 11, Banani, Dhaka; Head Office: Shelbourne Road, Dublin 4, Ireland

• Coordination: Engaging with a vast network of 350+ operators worldwide, including Digicel, Cubacel, Zain Saudi, Airtel & Aircel India, Vodafone India, T-Mobile USA and more. This network encompasses 500,000 retail partners, such as MoneyGram, Disa Shop, and others, and operates through 7 distinct channels.• Administration: Experienced in incident management leadership, responsible for adeptly handling troubleshooting during outages and ensuring prompt resolutions. Engaged in proficient 1st & 2nd level system administration, encompassing Networks, Database, and Development domains.• Security: Add or edit scripts to block or restrict IPs in fraud case suspicion for inbound and outbound traffic in any type of possible cyber-attack in company`s live production lines. Various interfaces such as Incapsula tools in use to manage the web and app production lines.• Supervision: Monitoring production lines by using FortiGate, Nagios, Logic Monitor, Zabbix etc.• Reporting: Responsible for producing and managing daily/weekly, as well as monthly management reports, while also maintaining Microsoft SharePoint.

Chatham Maritime, Kent, United Kingdom

Managed the Network Research Lab in Nelson Building, University of Greenwich. Oversaw server maintenance, network troubleshooting (focused on OSI layers L3, L4, and L7), and conducted performance checks for end users. Additionally, configured servers with IP addresses, Subnet, NAT firewalls, and more as part of the core network team.

Maidstone, Kent, United Kingdom

Responsibilities included documenting product assessments and identified issues. Classified recycling of electronic computer components. Also handled operating system/network installation, configuration, and point of sale software.

Bachelor Of Engineering (B.Eng.), Computer Networking, 2Nd Division

Activities and Societies: • One of the best innovative project ideas (Final year) - 2013 • Chosen as Student Ambassador for year.

Diploma For Engineering, International Foundation Diploma For Engineering, Overall 80%

Activities and Societies: Best Website Designer – 2010