Chita Najmi Nabila Email & Phone Number

Indonesia

Jakarta, Indonesia

- Analyzed Operations workflows and created improvement plan to enhance and automate Operations processes.- Retained documents related to Operations business process, such as Policies, SOPs, and Working Instructions.- Prepared the Customer Protection Policy along with Customer Care and Compliance.- Managed the whole process for Core System replacement project for Group Ops.- Maintained usage and changes in workflow system ProcessMaker.- Acted as Operations PM during the development of Client Apps for Group and Individual Operations.- Compiled data from Operations users to prepare Monthly Business Reviews report.- Worked with Vendor Management and Procurement to manage third parties to support day-to-day Operations.

Indonesia

- Created project timelines by setting up deadlines and prioritizations for project deliverables.- Managed product calendar and resource allocation for product projects.- Developed timeline automation using Excel to decrease manual work.- Managed new product initiatives, enhancement, decommission, and regulatory compliance projects.- Delivered comprehensive requirement for product development in various sales platforms.- Ensured project members to carry out tasks and lead collaborations with other related departments.- Assisted project members on deliverables, such as quality checking and production acceptance testing.- Documented project’s development, execution, and evaluation in an organized manner.- Managed and monitored monthly Key Risk Indicator report for Product Management.

Greater Jakarta Area, Indonesia

- Prepared business roadmap and product plan based on market analysis and competitor analysis.- Worked on product development for the core product that was Financial Dashboard.- Analyzed product marketing strategy to fit the product business plan.- Collaborated with Business Analyst, IT, and Quality Assurance team for product development process.- Managed legal documentation for product reporting to Local Regulator.

Surabaya Area, East Java, Indonesia

- Prepared business roadmap and product plan based on market analysis and competitor analysis.- Analyzed product marketing strategy to fit the product business plan.

Greater Jakarta Area, Indonesia

Project Planning, Project Management & Support

Jakarta

- Prepared SOP document for content management of the company’s Public Website.- Managed the Public Website contents, including quality checking, documentation, and release testing.- Assisted in Public Website Revamp project during platform transition process.- Conducted agile-based work process discussion to analyze the agile organization transformation strategy.

Greater Jakarta Area, Indonesia

Requirement Analysis, Web Design, Web Programming, Database Programming

Greater Jakarta Area, Indonesia

Web Unit Testing, Business Analysis, Web Programming for Dashboard, Macro Excel

Bandung Area, West Java, Indonesia

Software Project Management, Database Programming, Technical Documentation, Web Programming Framework

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Final Project Title (EN): Determining Indicators of Readiness for Agile Transformation at Insurance Company in Indonesia

Bachelor’S Degree, Informatics Engineering

Activities and Societies: Student Association, Basketball, VolleyballFinal Project Title (ID): Pengembangan Perangkat Lunak Pendukung.