Chiteshwar Kumar Email and Phone Number

Worked as Area Sales Manager involving meeting with prospects, pitching products, lead generation, pipeline creation, sales management

As the head of business unit led the team in Business development, operations and administration for daily operations by working, designing and controlling each and every aspect of the cross-functional team of 30 employees working in the hospitality and nature tourism department.Developed and implemented standard operating procedures to enhance customers experience. Improved guest experience and increased it from 4.4 to 4.6 Google reviews. through day to day detailed inspections, initiatives, and operations streamliningEnsured optimum utilisation of human resource saving 1M company expense on staffing by training, guiding, motivating employees to deliver round the clock self motivated serviceEffective and Efficient utilisation of financial resources and manpower to meet customers requirements and generated 16% YoY increase in operating profit. Generating various reports of day to day operations, handling responsibility of accounts payable, receivable, monitoring and evaluating them for taking the best decisionSupervising maintenance of complete resort equipment, machinery, minor and major. Electrical, mechanical, carpentry etc. Coordinating with top management to take direction, do correspondence, maintain relation with customers and various other stakeholders like forest department, revenue revenue department etcInvolving soft skills like- Teamwork, Initiative, Interpersonal, Organizational, Problem-solving, Open-mindedness, Strong work ethics, Emotional intelligence, Leadership skills

Promoted eco-tourism working at Bandipur Safari Lodge next to Bandipur National Park and Tiger Reserve known as one of the best places for forest safaris.Led resort operations and management with a team of 50+ staff working in various departments of hospitality, nature tourism, forest safaris to provide an unforgettable experience of stay and wildlife sightings to the customers.

As part of my internship at FES (Foundation For Ecological Securities) I conducted a Socio-Economic study in 7 villages of Mandala Dist. of Madhya Pradesh. The project was a part of Kanha Pench Corridor Climate Adaption Fund Project of RBS (Royal Bank of Scotland) foundation.