Chithra Nair

Chithra Nair Email and Phone Number

Customer Support Executive | Technical Support | Digital Email Marketer | RSA America @ VERITRA IT SOLUTIONS PRIVATE LIMITED
Chithra Nair's Location
Hyderabad, Telangana, India, India
About Chithra Nair

I am excelling in a dual role as a Customer Support Executive and Digital Email Marketer at RSA America, specializing in serving US clients from Hyderabad. In customer support, I adeptly address client concerns and ensure resolutions through clear and responsive email communications.Simultaneously, my role in digital marketing involves creating and executing targeted email campaigns tailored to meet client objectives, effectively reaching end-users throughout the US. This dual expertise allows me to blend problem-solving skills with creative marketing strategies, delivering comprehensive solutions that enhance client satisfaction and drive engagement.I take pride in my contribution to RSA America's success, reflected in my recognition with the Wing man-2 award under their monthly recognition program. I am passionate about leveraging my skills to deliver measurable results and foster lasting client relationships in both customer support and digital marketing domains.

Chithra Nair's Current Company Details
VERITRA IT SOLUTIONS PRIVATE LIMITED

Veritra It Solutions Private Limited

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Customer Support Executive | Technical Support | Digital Email Marketer | RSA America
Chithra Nair Work Experience Details
  • Veritra It Solutions Private Limited
    Digital Marketing Executive
    Veritra It Solutions Private Limited Aug 2022 - Present
    Hyderabad, Telangana, India
    -Efficiently handled a high volume of client inquiries via email for a network of US independent grocers, ensuring prompt resolution and client satisfaction.-Managed and resolved customer support tickets utilizing the client support portal, systematically ensuring each inquiry was addressed and resolved within the established 24-hour response time.-Independently addressed and resolved client-facing issues through meticulous front-end analysis, significantly improving client satisfaction.-Coordinated with tech experts to address and resolve critical back-end issues, resulting in a 10% increase in issue resolution efficiency.
  • Kerala State Nirmithi Kendra - India
    Engineering Apprentice
    Kerala State Nirmithi Kendra - India Jul 2018 - Feb 2020
    -Acquired essential problem-solving skills by tackling complex challenges during the apprenticeship program.-Developed strong time management skills through effective planning, scheduling, and monitoring of tasks during busy project periods.

Chithra Nair Education Details

Frequently Asked Questions about Chithra Nair

What company does Chithra Nair work for?

Chithra Nair works for Veritra It Solutions Private Limited

What is Chithra Nair's role at the current company?

Chithra Nair's current role is Customer Support Executive | Technical Support | Digital Email Marketer | RSA America.

What schools did Chithra Nair attend?

Chithra Nair attended Sree Buddha College Of Engineering - India.

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