Chitra Chen

Chitra Chen Email and Phone Number

Business Solutions Strategist @ Footprint Global
Chitra Chen's Location
Chennai, Tamil Nadu, India, India
About Chitra Chen

Experienced Project and Program Management Consultant with 25+ years in the IT industry, specializing in delivering strategic solutions across software development, operational efficiency and business intelligence.Throughout my career, I’ve led complex projects for a variety of sectors, including finance, retail, communications, recruitment and non-profits, collaborating with cross-functional teams to ensure quality and innovation. These roles allow me to leverage my expertise in people management and operational efficiency, contributing to a range of industries. With a commitment to quality and client satisfaction, I excel in building strong relationships and adapting to diverse project needs, always with a focus on operational efficiency and strategic impact.

Chitra Chen's Current Company Details
Footprint Global

Footprint Global

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Business Solutions Strategist
Chitra Chen Work Experience Details
  • Footprint Global
    Project Manager
    Footprint Global Jun 2023 - Present
    At Footprint Global I handle HR operations and special projects related to Social Media and PR.
  • Self-Employed
    Business Solutions Strategist
    Self-Employed Aug 2018 - Present
    India
    1. Project & Program Management Consulting-End-to-end project management for IT and non-IT sectors-Project planning, requirements gathering, and milestone tracking-Agile and Waterfall methodologies for efficient project execution-Risk assessment, resource allocation, and budget management2. HR Operations & Team Management-Recruitment, onboarding, and employee lifecycle management-HR policy creation, implementation, and compliance-Team dynamics consulting, focusing on communication and collaboration-Employee training, performance evaluations, and engagement strategies3. Data Analytics & Business Intelligence-Data visualization and dashboard creation for actionable insights-Business Intelligence (BI) reporting, tailored to strategic goals-RFM analysis and customer segmentation for targeted marketing-Real-time data tracking for sales, collections, and operational monitoring4. IT & Process Optimization -Development and streamlining of administrative processes for improved productivity-Optimize software usage and automation of processes-Documentation and organization of company procedures and policies-Cost management and resource allocation strategies-Customizable administrative support for tech and non-tech companies 5. Personal Event Planning & Coordination-Organization of family gatherings and personal events with meticulous planning-Coordination of logistics, including venue, catering, and scheduling-Budget planning and vendor management for small to large-scale events-Skilled in handling all event details to create memorable experiences
  • Sygma Technology
    Project Manager
    Sygma Technology Jul 2020 - Present
    India
    Project Management and Business Analysis for the services offered by Sygma Technology.Documentation of the functional software requirements for their cutting-edge recruitment platform.
  • Atlogys Technical Consulting
    Project Manager
    Atlogys Technical Consulting Jan 2020 - Nov 2020
    Chennai, Tamil Nadu, India
    Project Management, Business Analysis and Software Requirements Specifications.Documentation of the functionality of an existing web application in the real estate domain. Project management, procedure definition, and setting up of the maintenance team for the same application (www.suburbanjunglegroup.com).
  • Intellect Design Arena Ltd
    Program Manager - Irtm
    Intellect Design Arena Ltd Jan 2005 - Jul 2018
    Chennai Area, India
    Starting as a Software Tester in a start-up, I played the roles of Quality Control Lead, Business Analyst, Technical Writer, and Project Manager before becoming a Program Manager.• POCs for data and analytics modules for an online trading platform• Client interfacing• Business analysis and requirements documentation• Project Management for multiple software implementations in India, Sri Lanka and Bangladesh using Agile methodology• Quality Assurance and Quality Control
  • Ssi Technologies Ltd.
    Senior Engineer Software
    Ssi Technologies Ltd. Feb 1998 - Jun 2003
    Chennai
     As a Senior Software Engineer in Quality Control, my responsibilities included:o Test Planningo Mapping of test cases to requirements and ensuring adequate test coverageo Test case reviewo Test case execution and test results review Projects I worked on were:o Pacific Stock Exchange, San Francisco, where I worked onsite to understand the functionality of the options exchange and prepare test cases.o Nasdaq Japan, where I was part of the team that prepared a complete test case suite that comprehensively tested the functionality of the exchange. Prior to Software Testing, I performed the following functions:o Configuration Management - effectively managed source code control for all projects in the Financial Securities group: Customer projects – Madras Stock Exchange, Dhaka Stock Exchange, Inter-connected Stock Exchange, Nasdaq Japan Internal Projects – TESA Core, Market Administration & Control moduleo Management Information Reporting – preparation and tracking of project plans and reporting to the customers.o Implementation of Quality Assurance procedures as defined by ISO and SEI-CMM standards for the Financial Securities group.
  • Quality Assurance Institute Ltd. (Qai)
    Marketing Executive
    Quality Assurance Institute Ltd. (Qai) Jul 1995 - Jan 1998
    Bengaluru, Karnataka, India
    o Building and sustaining relationships with large and mid-size software companies in Bangaloreo Marketing of QAI’s software engineering seminars and consultancy serviceso Publicity and administration of the Certified Quality Analyst (CQA) examo Administration of the Bangalore branch office and co-ordination with the Head office in Delhi

Chitra Chen Education Details

Frequently Asked Questions about Chitra Chen

What company does Chitra Chen work for?

Chitra Chen works for Footprint Global

What is Chitra Chen's role at the current company?

Chitra Chen's current role is Business Solutions Strategist.

What schools did Chitra Chen attend?

Chitra Chen attended Great Lakes Institute Of Management, University Of Madras, Aptech Computer Education, Institute Of Hotel Management, Catering Technology And Applied Nutrition, Bangalore, Bishop Cotton Girls' High School, Bangalore, Nazareth Convent High School, Ooty.

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