Chitra Devi R Email & Phone Number

Chennai, Tamil Nadu, India

• Actively support delivery of finance change programs including new ERP Transformation with key focus S4 HANA and Central Finance (CFIN) deployment.• Represent R&A in the global ERP transition program, ensure R&A process requirements are reflected in the global design.• Manage complex project delivery and ensure proper stakeholder and project management during the entire transition.• Be innovative and come up with new solutions to existing problems within R&A processes.• Work closely via a network of R&A process, data and business teams to ensure business requirements are heard, captured and embedded in the new process model.• To champion data excellence for R&A, supporting various initiatives and improvements.• Leverage knowledge and expertise of R&A Process Organisation and S/4 central team to deliver the future solutions which will ensure continuity of the existing processes

India

• As an MI Expert, Possess Finance Functional Knowledge for solutions management• Retail Fleet Solutions Business & systems Knowledge for query handling• Responsible for system migrations, control execution & operating Super user model

India

• Support Fleet Solutions business MI & ensure Business Performance and Customer Profitability BI reports are delivered on time• Responsible in managing the data flow from source system H3 to DBAT (Sales & Margin data processing) to MI output in Compass BI and efficient in handling queries.• Possess good knowledge on BI tools – helped business in enhancing existing BI reports, DBAT – SQL and other data source providers for Compass processing.• One of Core member during H3 system migration and an active member in settling down post H3 migration issues and other system integration changes.• Conducted training sessions to onboard Finance Advisors on usage of Retail BI Station reports and building queries in BI.

India

• Ensure the daily/ monthly payments are made within the agreed timeline with 100% accuracy.• Make certain invoices are sent on time and ensure if funds are received appropriately. • Maintain a robust procedure for AR Collections/ Debt Chasing for receiving the funds.• Handle External Audits, PWC, CSA and 3rd Party Confirmation audits.• Conduct Enhance Communication skills session for 35+ people in trading space and facilitate Learn & Share sessions in TS environment (for approx. 80+). • Handle process queries, support team members and guide them as per their individual needs and development.• Lead and Manage Team’s Work Life Balance and Personal Development.• Assist Management in process, and other staff development initiatives.

India

• As a core & senior member of MOA process, responsible for managing the end-to-end Run and Maintenance of MOA Tool. • Expert in handling user support queries• Training new comers & the GRA community across Shell on the usage & principles of the MOA tool• Engage with business stakeholders for migrating activities.• Responsible for Continuous improvement of the processes • Responsible for operating controls to maintain the integrity and consistency of the data

India

Responsible for Run & Maintenance of Manual Of Authorities tool which contains Financial authorities to be exercised by the RDS group, Organization & corporate companies

India

• Part of HR Master Data processes transition from onshore (Americas) to offshore – Pilot Team.• Handled Policy/ HR Master data related queries with US HP customers• Prepare ISO certified end-to-end Work Instructions for the process.• Convert various improvement ideas into KAIZENS - Continuous Improvement initiatives.• Lead a team of 2 new joiners and monitor performance.• Share Best Practices.

Bachelors Of Science

Higher Scondary