Chitra Mohan Email & Phone Number

Melbourne, Australia

Melbourne, Australia

Bangalore

Managed multiple projects with competing prioritiesDeveloped project schedules and successfully managed the Projects end to end.Single point of contact for Client.Worked with various technical teams to ensure smooth and timely delivery of tasks.Managed risks and changes through the life cycle of the project,Compiled weekly reports for Senior Management reviews.Managed expectations of several Stake Holders.Worked with both internal and external vendors through the… Show more Managed multiple projects with competing prioritiesDeveloped project schedules and successfully managed the Projects end to end.Single point of contact for Client.Worked with various technical teams to ensure smooth and timely delivery of tasks.Managed risks and changes through the life cycle of the project,Compiled weekly reports for Senior Management reviews.Managed expectations of several Stake Holders.Worked with both internal and external vendors through the life cycle of the projects ensuring all deliverables are met. Show less

Bangalore

Projects Handled:Transformations/Infrastructure Management: Data Center Migrations, Cloud migration, Re – Locations & Shutdowns & Upgrades of IT InfrastructureTransition & Transformation: Migrations of LRKM(Life Ray knowledge Management) to SKM(Service Knowledge Management), New business & Add on business across regions(NA, LACT,APAC & EMEA)Windows 7: Migrations & upgrades.Procurement project managementManaging global ITSM tool migration, Server deployment, Windows 7… Show more Projects Handled:Transformations/Infrastructure Management: Data Center Migrations, Cloud migration, Re – Locations & Shutdowns & Upgrades of IT InfrastructureTransition & Transformation: Migrations of LRKM(Life Ray knowledge Management) to SKM(Service Knowledge Management), New business & Add on business across regions(NA, LACT,APAC & EMEA)Windows 7: Migrations & upgrades.Procurement project managementManaging global ITSM tool migration, Server deployment, Windows 7 migration, Cloud migration and IT infrastructure migration projects for multiple North America and UK (EMEA) clients.Managing global Service Knowledge Management migration projects for all the existing client in Unisys and for new client. Skilled in project management methodologies and responsible for creating Project Charter, Project Scope documents, developing and monitoring the Project Plan, cost estimation and resource planning. In addition to this she also maintains the project log, issue, risk register, change registers and lessons learnt document throughout the project life cycle.Manage all tasks associated with migration initiation, planning, scheduling, and execution, monitoring & controlling projects.Worked with various client projects to gather and document current system/business model and desired outputs for various projects.Responsible for creating Project Scope Documents and got required sign offs from Client and internal account teams. Also created Statement of work (SOW’s) with the required sign offs from both Unisys and Client to kick start the projects.Worked and held post Implementation Reviews, Lessons Learnt and managed Post Project Client Satisfaction Surveys.Working with migrations with relevance to upgrades, enhancement requests & change management.Liaison with the Solution architects to prepare technical workshops and presentations on the solutions based on customer requirement. Show less

Bengaluru Area, India

Bengaluru Area, India

Worked with CRC – US as a Team Leader guiding a team of 14 agents to provide service for Unisys Engineers and Clients. To ensure the team met and maintained their SLA’s and KRA’s on Daily, Weekly and Monthly basis.

Bengaluru Area, India

Bengaluru Area, India

Bachelor’S Degree, Economics

Education record