Chitra Ramkumar Email & Phone Number

• Determining the marketing objectives and preparing annual budgets.• Planning the marketing / sales activities in conjunction with company’s growth plan and working out strategies to execute the plan.• Identifying target markets and developing strategies to communicate with them.• Looking into the budgeted sales forecasting customer-wise, product-wise for better control and to achieve the set targets month-wise and annually.• Developing marketing/sales reports to be presented to the top management.• Analysing trends and results, monitoring costs and Control expenses to meet the budgets• Work closely with sales force on development and execution of sales and follow up programs.• Initiates customer satisfaction survey to all key customers and their feedback in turn is evaluated, analysed and implement new strategies accordingly.• Work closely with the Principals, developing and maintain relations and discussion the matters on market expansion, pricing and product focus. • Assessing the performance of the supplier• Oversee overall financial management, planning, systems and controls• Collaborate with staffs, solve problems creatively and demonstrate high integrity• Plan, develop and organise training sessions for staff development• Monitor the Quality procedures and policies as per ISO standards.• Conducting Internal Quality Audits• Submitting vendor pre-qualification documents to the customers

Dubai, United Arab Emirates

• Manage Syndicated large Client accounts• Develop and manage key account plans for assigned accounts.• Manage all contractual requirements and align as per company’s internal operations and capabilities.• Maintain thorough understanding of the clients’ end use markets and their main competitors.• Offering custom-research opportunities among the syndicated customers.• Works side by side with business department heads to determine how to best achieve the strategic goals through leveraging existing knowledge, assessing information gaps, incorporating relevant secondary research and conducting primary research.• Interacts and coordinates with all levels of business, multiple office locations and international partners.• Identify opportunities to generate revenue and cut costs by identifying potential new markets, monitoring client shifts, purchasing patterns etc..• Oversees qualitative and quantitative research processes, including: need assessments, new product ideation, concept testing, pricing, ad testing, customer segmentation and market sizing.• Manage budgets and achieve annual sales target by syndicated and customized customers.