Chitra Sharma Email & Phone Number

• Responsible for answering incoming calls and emails to ensure client service satisfaction is met and resolved in a timely and professional manner.• Provide support to hiring managers and talent acquisition team throughout the recruitment cycle.• Responsible for Union and Non-Union internal and external recruitment for British Columbia, Ontario, and Saskatchewan.• Perform various critical recruiting activities including job postings, resume screening, background reference check and ensuring candidates are selected based on the recommended selection criteria.• Maintaining and thoroughly organizing recruiting database to record all recruiting activities daily.• Effectively working in a high paced environment and ensuring the deadlines are being met.• Perform duties such as onboarding new hires, processing terminations and severances, external offer letters, and processing reporting and status changes for internal employees.• Participating in continuous improvement projects and special projects such as COVID-related hiring for various positions within Canada. • Experience working on various systems such as SuccessFactors, Dovetail, Dayforce, Kronos, and My Development.• Highly responsible for case management – effectively dealing with high volumes of recruitment and HR support related cases.

• Screening candidates for qualifications, interest, compensation and availability.• Scheduling qualified candidates for interviews and conduct phone/in-office interviews with potential candidates.• Administrative duties and record keeping, which includes all candidate data and information• Responsible to ensure success of new hire onboarding • Design cover letters addressed to selected candidates• Proactively creating talent pipeline that meet the needs of business unit, while also reacting to situational hiring needs.• Establish professional relationships based on trust and integrity.

B

•Execute and support recruitment activities including job postings, phone screenings, interview coordination, interviewing candidates, reference checking, administration of candidate assessments and applicant tracking system administration.•Sourcing candidates on Indeed•Perform general administrative duties such as data entry, filing and minute-taking, scheduling meetings, and assisting others in administrative duties. •Coordinate and support the payroll process including new employee on-boarding and generating pay statements. •Maintain monthly record of invoices paid or outstanding

- Supporting Human Resource team for Toronto Site - ~1500 people within the organization.- Draw upon strong ability to multitask in order to support high volume of 160+ requisitions among 4 senior recruiters: screening of resumes, scheduling on-site unionized and non-unionized internal and external interviews.- Assist university relations team with full cycle Co-Op recruitment of over 80+ Co-op students since June 2015 and continuing. - In depth understanding of internship / co-op program in Canada: recruitment timelines, interview preferences and rank and match.- Strong aptitude for liaising with stakeholders at all levels: directors, deputy directors, head of industrial organizations, and senior managers within different functions. - Responsible for creating and posting internal and external unionized and non-unionized job postings. - Accountable for processing Employee Referral Program- Track key deliverables and consolidate information: Creating applicant tracking reports and weekly new hire report, and uploading Job books on Sharepoint site.- Extensive knowledge of applicant tracking system – Taleo, Workday and HireRight - Sending out new hire packages to the employees - Assisted the team with Career development events for Co-Op students.- Collaborate with over 15 universities/colleges in order to meet strict Co-op deadlines - Assist health benefits and compensation team with new employee orientation program – collaborating confidential documents, reaching out to employees for any missing information. - Accountable for Statistics Canada “Job vacancy and Wage Survey” project: providing information on 20+ open requisitions such as job description, salary range, sources used to attract candidates.- Strong ability to recognize and meet competing priorities on time.- Successfully completed shutdown priorities of 2015 – responsible for creating 12 offer letters within a time span of 2 days and ensuring the employees received them on time.

- Screening candidates’ applications and resumes– 340 a week- Filing paperwork in numeric and alphabetical order- Accountable for entering confidential data into HR system in-house- Excel reporting based on number of applicants applying to various positions- Provided Administrative support to the Human Resource department- Marketing responsibilities regarding recruitment initiatives- Liable for completing mandatory Reference checks for Permanent and ContractCandidates –120 a week- Conducted criminal Background paperwork of Candidates presented with offer letterscompleted in 24hrs- Reception relief and front desk responsibilities such as booking appointments on phone

Brampton

- Dealt with customer inquiries about billing issues, Products and services.- Assisted in sales (wireless products and services) - Backed Rogers store Dealers with in-store activations-25 plus activations a day- Effectively dealt with irate callers and handled issues professionally- Ensured customer concerns are resolved - Built customer relationships by providing after sales services

Post Graduate, Human Resource Management

Recruitment and Selection, Human Resources Administration, Compensation, Occupational Health and Safety, Human Resource Planning.

Honors Bachelors Of Arts, Human Resource And Industrial Relations

Honors Bachelors of Arts