After a 2.6-year break to focus on my family, I’m excited to return to work as a Software Test Engineer. I have 4 years of experience in IT, focusing on software testing and production support. I have a proven record of improving software quality and efficiency.Key Achievements:Increased Test Coverage: Created automated test scripts with Selenium WebDriver and Java, boosting test coverage by 30%.Faster Defect Resolution: Executed manual tests and reported defects with JIRA, improving defect resolution time by 20%.Organized Testing: Integrated Selenium tests with the TestNG framework for better test execution and reporting.Reduced Defects: Performed regression testing, reducing post-release defects by 15%.High-Quality Automation Code: Developed reusable test automation code, enhancing overall test quality.In my role as an Application Support Analyst, I:Improved System Reliability: Configured alerts in ITRS, identifying and fixing 15 potential system vulnerabilities.Quicker Incident Resolution: Responded to production issues, cutting resolution time by 25%.Reduced Downtime: Resolved issues during critical calls, reducing application downtime by 30%.I’m known for my careful approach to testing and my teamwork skills. I’m eager to use my skills in a new role and contribute to new projects.I’m looking for opportunities in manual and automation testing. If you need a dedicated Software Test Engineer to enhance software quality, let’s connect!Please don't hesitate to reach out if you'd like to get in touch:Email: chitraabanues@gmail.comSkills: Manual TestingAutomation Testing with SeleniumBDD (Cucumber)TestNG and JunitAPI testing (Postman)MavenJavaAgile MethodologyMicrosoft ExcelSQL BasicsJIRAGitITRS toolServiceNowLinux