Chitra Krishnan Email & Phone Number

Mumbai Area, India

I am part of the CMOE (Center for Management and Organisational Excellence) team within Operations Technology. My current rile is Chief of Staff for one of the departments and am also part of the global workforce strategy. The role involves managing headcount, hiring, budgeting and Financials, Isk and Hygiene and Reporting. I M also the co-chair of the India Pride and Allies network which is a firm wide employee network focusing on awareness, visible allyship and employee engagement

Mumbai Area, India

Business Manager - Compliance CoE:The department is broadly organized into divisions which embed into the areas they support to provide services for Global Compliance Training, Capital Markets Surveillance, Electronic Communication Surveillance, Compliance Migrations Co-Ordination, Personal Account Dealing, MIS and Projects support. The team works closely with business partners in CIB and the wider group.Key Responsibilities:1. Data Quality Control: •Help in creating regular dashboards for counterparts and senior management reporting•Create, maintain and report on KPI’s and KRI’s for each function supported out of CoE and analyze trends •Maintain and report on quality assurance conducted within the department with root cause analysis and action points with the help of the domain manager in conjunction with CoE head2. Governance:•Ensure that the calendar of meetings is respected. Meetings are set up and facilitated•Ensure relevant documents for the processes and department are created, maintained and updated on regular basis e.g. Business Continuity Plans, Standard Operating Procedures, Service Level Agreements etc.•Specifically, ensure that SOPs exist for all processes, are duly validated and followed; BCP documentation is in place and regular testing is carried out •Regular Service Level/Steering Committee review meetings are set and minuted including follow up on actions•Liaise with OPC on all control gaps, close gaps in a timely manner; robust follow up of all incident action plans and Audit findings and recommendations3. Budgeting & Forecasting:•Assisting with budget/forecast reviews and representing the financial data in various meetings/forums to Compliance Senior Management when required•Ensure to follow up and liaise between Finance teams and onshore counterparts/contractors for pending invoices and any queries around the invoices

Mumbai

Provide Programme Management Support for key Group Finance strategic initiatives.Share best practice across the various projects through common templates, trackers (e.g. RAID log, cost trackers, etc)PMO support provided for:• Treasury programmes: Lead PMO support for the Treasury programmes. Currently manage 3 projects - Fed5G reporting, Liquidity coverage ratio (LCR) reporting and an audit point closure project for Funds transfer pricing (FTP).• Group Finance Academy: This program focuses on developing the capability and enhancing the career potential of Group Finance employees through structured training programmes. The program support involves defining the governance around the program, preparing the materials for the Steering Committee and the Operating Committee including providing the agenda and the minutes.Extended PMO support currently being provided for Infrastructure wide Talent programmes.I am also the India representative for the Global Team newsletter and responsible for providing articles for the same.I have developed a document audit checklist which was piloted for the Treasury programmes and which has now been adopted across all programmes which the team supports. This has helped all programmes to have all project / programme related documentation in one central repository and be prepared for any future audits.

Mumbai Area, India

Overview: The Global Programme Management Office started with running the program management office for the Finance Transformation program. Currently this team manages the CFO’s key strategic initiatives of Group Finance globally.Responsibilities:• Responsible for enabling initiatives driven by the Head of Process (Finance)• Program management for key Finance global initiatives• Define the framework, methodology, and tools for managing global programs• Prepare materials for Steering Committee and other project meetings• Analysis of data and other information to add value to management information• Establish and provide Governance around offshoringKey Programmes:• Process Mapping Program – This program is one of the key initiatives for 2013. The objective of the program is 3 fold: a) Map the existing process across onshore and the service centres in the as-is state b) Develop key insights and analysis and identify areas of improvement c) Bucket the improvements into projects to deliver an effective and efficient end to end process.• Group Finance Academy – This program focuses on developing the capability and enhancing the career potential of Group Finance employees through structured training programmes. The program support involved defining the governance around the program, preparing the materials for the Steering Committee and the Operating Committee measurement and tracking of budget v/s actual costs.• Onshore offshore engagement program – This program was started to improve the connectivity between the onshore and offshore Finance teams. The program support involved preparing the materials for the Steering Committee and the Operating Committee, tracking the program against key milestones and defining the governance around the program.

Overview: DBOI Global Services is a captive service centre of Deutsche Bank. This role is part of the Service Excellence Division Process Control (SED PC) which forms part of Central Finance team. The main function of this team is control and governance of the Service centre and to ensure that the control frameworks are complied with.Achievements: Developed and rolled out a document management guidelines for storage of process documents on a centralised repository. Developed and Implemented an automated tool for managing change requests and adhoc tasks which includes an approval workflow.Responsibilities:• Ensuring any process change within the service centre is done through compliance to the change request framework• Conducting post implementation reviews of the processes / tasks migrated post go-live• Preparation of MIS for Senior Management• Managing infrastructure requirements and optimum utilisation of FTE to seats. Ensuring the lowest cost procurement for assets.• Managing a team of Senior Analysts.• Developing guidelines and frameworks to ensure better controls across the finance operations.• Part of the SED communication webpage creation team from Mumbai (the other representative from Manila)• Conduct internal reviews of processes to identify risks and issues and identify solutions to mitigate the same

This role is a core part of Structured Arbitrage Finance, which is part of the Prime Services group. The Structured Arbitrage Finance desk trade equity positions which are due to pay dividends. Their principle role is to facilitate the borrowing, lending, sale and purchase between tax advantaged and tax disadvantaged economic holders of equity positions.The product control team's core responsibility is the preparation, presentation and interpretation of management accounts. In addition, it will assist in the facilitation of setting up new trade structures and working in partnership with the desk to add valuable MIS for decision making. The team in London reports and controls the revenues for the European and US businesses.The role involves significant contact with senior business heads and the trading desk, as well as Finance, Tax and Operations departments.

• Prepare the detailed budget on SAP under the strategic direction of the Business Unit Business Manager.• Support the Business Manager in providing advice to budget holders • Manage and close monthly accounts on SAP according to World Service procedures, for approval by the Business Manager and to be sent to Business Unit Head and other budget holders.• Monitor actual and forecast expenditure, and variances to budget, and liaise with Business Manager and budget holders to obtain explanations.• Resolve queries arising from budget holders’ review of monthly accounts.• Manage the balance sheet, ensuring all balances are supported and are reconciled on a regular basis and that old items are cleared on a timely basis.• Assist in the preparation of capital investment cases for Investment and Business Development Committee as requested by the Business Manager.

• To produce timely Management Information by reporting performance against budgets & key performance indicators & reporting variances on a monthly basis including preparing commentary• Compilation and monitoring of revenue budgets • Debtor & Creditor Management• To provide technical advice and support to senior management on all financial and associated issues.• Supervise 3 Staff (Finance Officers) & provide relevant training & development• Ensuring compliance with the financial policies of the council• Reducing risk of fraud by ensuring anti-fraud strategies in place.• Increasing income – benchmark against other Local Authorities, identifying potential areas of income & draft income policy.• Periodic Statutory returns – Certified Institute of Public Finance & Accounting, Office of Deputy Prime Minister, etc.• Preparing grant claim files for submission to Audit Commission.

• Allocation of payroll expenses and query resolution by making necessary accounting entries for US expatriate employees of IBM’s client. Interaction with client HR and various foreign locations. Extensive use of SAP and People Soft• Allocation of client share of expenses for Joint Venture accounting and report generation. Payment of joint venture bills.• Interaction with financial service representatives at client site and various controllers at the respective locations.• Migrated two processes viz. expatriate payroll and Outside operated joint ventures and Payouts from US to India.

• Routine day-to-day accounting – accounts payable including handling queries• Calculation of Indian VAT return on a monthly and quarterly basis• Cost Centre expense analysis on a monthly basis – preparing report for the same.• Regular month end procedures – Goods-In-Transit and Expense Accruals• Calculation & filing of other state specific taxes• MIS Preparation – Revenue & Expense variance collation • Fixed Assets register and accounting

Fcma, Cgma, Accountancy

Activities and Societies: Guest lecture at the Symbiosis Insitute of Management, Pune Judge at the initial rounds in the Global Business.

Ca Inter, Accountancy

Bachelor Of Commerce, Accountancy

Ssc