Chitrica Pandith Email & Phone Number

Toronto, On, Ca

Toronto, Canada Area

Auditing the Outbound and inbound sales and confirming on the data base system. Participating with quality assurance calibrations and discussions to improve team performances and to set guide lines for the team.

Toronto, Canada Area

Handles high volume of outbound customer connections on a winback campaign.Provide information to the customers on products and services in professional manner.Enter order confirmations to the data base system and update payments. Collect information from customers on customer issues and determine appropriate solutions to win the customers trust.Became Employee of the year in 2013

Scarborough

Handles high volume of outbound existing customer calls promoting packages on offer to uplift sales volume.Provide information to the customers on products and services in professional manner.Enter order confirmations to the data base system and update payments. Collect information from customers on customer issues and determine appropriate solutions to service the customer with highest satisfaction.

Toronto, Canada Area

Assist customers and respond to their inquiries / requests in person or via phone or email providing highest quality and customer service. Conduct presentations to prospective clients highlighting benefits of products and services. Allocate duties amongst the team members and making action plan for smooth operation of the department. Make promotional materials such as flyers, catalogues.

Colombo, Sri Lanka

Introduced new venture of Franchise shops in the country to increase Company sales. Led, coached and supported team of 18 staff to ensure goals and customer needs were met. Managed and monitored daily operations, set up monthly and weekly targets and made sure that the targets were achieved. Designed showrooms and formulated systems and procedures including promotional advertising.Prepared check lists, reports, agendas and was an active member in organizing special events. Demonstrated ability to work in fast paced environment with attention to the finest detail.http://www.lankawall.com/http://www.lankatile.com/

Colombo, Sri Lanka

Developed Local Sales though out the country. Managed administration and integrity covering all local sales in direct as well as in the distribution network.Introduced more effective work procedures to give better service to the customers and monitored them. Interacted with retail showroom customers in designing their special areas with wall and floor tiles. Handled mass project orders with Government and main construction Companies. Prepared reports on performances, Sales Analysis and Budgetary forecasts and participated at Management meetings for review.http://www.lankawall.com/

Bsc, Physics

Activities and Societies: Hiking, Badminton, http://www.pdn.ac.lk/

Advanced Level, Science Stream

Activities and Societies: Prefect in School, President Hobbies Club, Athlete, Girl Guide, http://www.visakhav.org/geninfo.html