Chiu Hwa L. Email & Phone Number

Portugal

Singapore

Singapore

• Key Accounts:National Environment Agency, Public Hygiene Council
• Acting as a key liaison between the marketing communications division of governmentaccounts and the agency on the marketing needs across ATL, BTL, online/social andon-ground engagement channels
• Executing end-to-end integrated communication campaigns, with a high level ofcollaboration with internal teams of strategists, social/digital specialists and creatives
• Coordinating with media, PR agencies and external partners for any print production, videoproduction and/or on-ground activation/engagement efforts

Singapore

• Key Accounts:Philips Lighting Shenzhen/Singapore, Philips Consumer Lifestyle, Park Hotel Alexandra, BSHHome Appliances and KitchenAid
• Acted as the main liaison between clients and the company on clients' creative needs across ATL, BTL and online channels
• Coordinated with clients, suppliers and other creative freelancers for any print production, media production and/or activation efforts
• Worked with an internal team of designers, art directors and copywriters devoted to creating effective work that meets or exceeds clients' expectations
• Effectively managed projects independently from start to finish, with a high level of detail and within deadlines

Singapore

• Ensured high levels of customer satisfaction through excellent customer service
• Applied exceptional visual merchandising standards and maintained tip-top store condition
• Managed point-of-sale processes
• Kept up to date with product information and updates

Singapore

• Ensured high levels of customer satisfaction through excellent customer service
• Monitored sales hourly/daily and strived to achieve sales targets and meet performance measures
• Applied exceptional visual merchandising standards and maintained tip-top store condition
• Trained, supervised and monitored part-time staff

Singapore

• Performed general clerical duties to support directors, producers, and production managers
• Maintained production schedules
• Collaborated with production managers to meet the needs of cast and crew
• Participated in short- and long-term planning aligned with goals set by managers
• Worked with all departments that contribute to the production
• Provided administrative support

Singapore

• Resolves customers' concerns or enquiries via correspondence
• Clarifying the customer's complaint, presenting the best solution to solve the problem
• Expediting correction or adjustment; following up to ensure resolution
• Maintains customer records by updating account information
• Contributes to team effort by accomplishing related results as needed
• Achieving daily KPIs

Singapore

• Answering or referring all inquiries in person, on the telephone or via email
• Providing administrative assistance to Membership and Marketing Managers
• Providing administrative support for the organisation of club events
• Maintains security by following procedures; monitoring logbook
• Maintains continuity among work teams by ensuring documented communication

Singapore

• Support the production managers, producers and creative directors
• Recruitment of production crew
• Organising location recces and equipment rental
• Organising casting auditions
• Scheduling of shoots; coordinating schedules
• Attend client meetings

Bachelor’S Degree, Mass Communication With Public Relations, First Class Honours

Diploma, Media And Communication

Concentration in TV and Radio Production