Experienced professional with 29 years of demonstrated success in facilities management, infrastructure planning, corporate services, office operations and crisis support. Proven ability to manage office and complex logistical operations. Recognized for resilience and adaptability in challenging environments.Key Achievements:1. Led the coordination of 120 student simulators and 10 medical transport & mini bus services for MOH Exercise KingFisher at SKH in 2024.2. Strategized and executed office infrastructure planning, relocation, and operational support for a workforce of over 2,000 staff across 14 offices at MOH and offsite locations (year 2023 - 2024).3. Organized, executed, and led teams for annual physical & virtual town halls and corporate events for up to 1,000 staff (year 2023 - 2024).4. Activated for 12-hour shift MOH operations and supported quarantine, swab, enquiry and other operations during the Covid-19 crisis (year 2020).5. Managed NEA swab operations and ensured compliance with various Covid-19 guidelines for more than 24,000 hawkers and personnel working at 115 hawker centres (year 2021 – 2022). 6. Licensed and inspected approximately 4,000 healthcare institutions regulated under the Private Hospitals and Medical Clinics Act [PHMCA] (year 2017 - 2019).7. Administered approximately 150 Charities & Institutions of a Public Character [IPCs] under the Healthcare sector (year 2018 - 2019).8. Ensured readiness of Staff ID cards, staff access and office security for over 1,000 MOH staffs, including Political Office Holders and Senior Management, across five headquarter buildings (year 2013 - 2017).
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Assistant DirectorMinistry Of Health (Singapore) Jan 2023 - Oct 2024SingaporeCrisis Strategy and Operations Group (CSOG):• Lead a team of four staff and manage office infrastructure, logistics support, office access matters, Workplace Safety and Health (WSH) for CSOG 14 offices.• Organise and manage CSOG events, such as annual Townhalls and staff promotion lunch cum ceremony, ad-hoc Career Fairs and quarterly division cohesion activities, etc. for a workforce of over 2,000 staff.• Track and manage staff welfare fund for CSOG officers. -
Assistant DirectorNational Environment Agency May 2021 - Dec 2022SingaporeHawker Centres Group (on secondment):• Supported Covid-19 swab operations for more than 24,000 hawkers and personnel.• Managed SG Clean Quality Mark certifications/recertifications for 115 hawker centres.• Collaborated with Town Councils, other NEA divisions/departments and contractors for Clean Public Toilets Projects/project management. -
Senior ManagerMinistry Of Health (Singapore) Apr 2018 - May 2021SingaporeLicensing Application & Screening:• Supported Covid-19 Swab and Quarantine Operations (concurrent appointment holder) and Covid-19 enquiries, with a team of three SAF personnel/Temp staff for nine months.• Administered and managed approximately 150 Healthcare Sector Charities & Institutions of a Public Character [IPCs].• Drafted procurement documents for audit services and coordinated with appointed auditor for Charities and IPCs during the auditing process.• Led a team of five staff to manage licensing and enquires for over 2,000 healthcare institutions in Singapore.• Conducted inspections for licensing of approximately 3,300 healthcare institutions (hospital, clinics, and nursing homes). -
ManagerMinistry Of Health (Singapore) Aug 2017 - Mar 2018SingaporeLicensing Inspection & Audit:• Conducted inspections for licensing of approximately 700 healthcare institutions (hospital, clinics, and nursing homes). -
ManagerMinistry Of Health (Singapore) Dec 2012 - Jul 2017SingaporeCorporate Services Division:• Managed MOH security and access control matters for six HQ buildings and offsite offices.• Drafted procurement documents and collaborated on assets, facilities, and project management. -
ManagerMinistry Of Manpower Mar 2011 - Nov 2012SingaporeNational Human Resources Division:• Managed and oversaw facilities, security, and access control matters at MOM HQ, including security services and systems.• Drafted procurement documents for required goods and services and managed the projects. -
Property ManagerCpg Facilities Management Pte Ltd Jan 2006 - Mar 2011SingaporeAljunied and Ang Mo Kio-Yio Chu Kang Town Councils:• Led and managed teams of up to four staff, overseeing Hougang (Paya Lebar division) and Ang Mo Kio (Cheng San and Teck Ghee divisions) HDB estates, including enforcement actions for HDB common property.• Partnered with Advisers, Grassroots Leaders (GRLs) and the Peoples’ Association (PA) on estate matters and community events.• Supported and supervised maintenance hotline services for Ang Mo Kio-Yio Chu Kang private estates.
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Operations ManagerMelana International Pte Ltd Oct 2004 - Dec 2005SingaporeWindy Heights and Hillview Regency Condominiums:• Appointed as Condominium Manager to oversee facilities, operations and tenancy matters for two condominiums.• Set up and managed HDB show flats, ensuring their maintenance and presentation for visitors' viewing.
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Assistant Property ManagerBishan-Toa Payoh Town Council Apr 2001 - Aug 2004SingaporeBishan-Toa Payoh Town Coucil (Bishan office):• Managed HDB common property for (Bishan East and Sin Ming divisions) HDB estates, overseeing Township Management and enforcement actions.• Partnered with Advisers, GRLs and PA on estate matters and community events.
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Higher Technical OfficerHousing & Development Board Jun 1995 - Mar 2001SingaporeWoodlands Branch Office:• Conducted inspections of new HDB flats for takeover from developers.• Managed HDB flats on tenancy and lease matters, including conducting day and night inspections to address infringements of HDB tenancy agreement.• Partnered with contractors and town councils on estate management and defects rectification works.
Chiu Teng Yen, Dion Education Details
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Property & Finance -
Building Management
Frequently Asked Questions about Chiu Teng Yen, Dion
What is Chiu Teng Yen, Dion's role at the current company?
Chiu Teng Yen, Dion's current role is Passionate about making a difference in administration, healthcare, environmental, and facilities industries through dedicated services and contributions..
What schools did Chiu Teng Yen, Dion attend?
Chiu Teng Yen, Dion attended Curtin University, Ngee Ann Polytechnic.
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