Chizoba Lucia Nwankpa Email & Phone Number

Lagos, Nigeria

Responsible for designing and implementing training programs that enhance employees' skills, knowledge, and performance, aligning with the organization's goals and objectives.Key Achievements:💎 Developed and implemented a comprehensive training strategy aligned with the company's strategic goals, resulting in a 25% increase in employee satisfaction and a 15% improvement in overall performance.💎 Assists with process development and improvement while working with and supporting various business units.💎 Oversaw the design and delivery of a wide range of training programs, including leadership development, technical skills training, and onboarding programs, for a workforce of 2,000+ employees across multiple locations.💎 Maintains and builds customer relationships while successfully identifying opportunities and increasing client base. 💎 Managed a team of training professionals, providing coaching, guidance, and support in program development, instructional design, and training delivery.💎 Introduced innovative learning technologies, including the implementation of a new LMS, resulting in improved training administration, tracking, and reporting capabilities.💎 Conducted regular evaluations and assessments to measure the effectiveness and impact of training programs, utilizing data to drive continuous improvement and ensure ROI.

Lagos State, Nigeria

Responsible for overseeing and managing the affairs of all the training centers. Also accountable for planning, coordinating, and executing training programs to enhance the skills and knowledge of employees within the organization. I collaborate with department heads to identify training needs, design relevant training materials, and deliver effective training sessions.Key Achievements:💎 Oversaw central administrative functions, including document control, meeting coordination, data management and ensuring smooth operations.💎 Conducted training needs assessments to identify skill gaps and develop targeted training programs.💎 Designed and implemented a comprehensive training curriculum based on identified needs, utilizing instructional design principles and best practices.💎 Managed the training program from planning to execution, including scheduling, resource allocation, and logistics coordination.💎 Developed and delivered engaging training sessions, workshops, and presentations to diverse audiences, ensuring effective knowledge transfer.💎 Successfully established new training centers in Kano, Ibadan, and Owerri thereby increasing the client base by 70%.

Master'S Degree, Business Administration And Management, General

Bachelor Of Science (B.Sc.), Business Administration And Management, General