Team Leader
CurrentSupport frontline practitioners in rehabilitation activities, addressing emerging risks. Engage staff and volunteers with Catch22's goals, ensuring motivation and clarity in roles. Implement policies and improve service delivery efficiency while ensuring compliance. Oversee timely support plans, reporting, and team objectives. Collaborate with the Senior Operations Manager on database maintenance and casework monitoring. Manage disciplinary actions, risk assessments, and maintain records per NPS and organizational procedures. Conduct regular supervisions, appraisals, and support staff development. Manage absenteeism and maintain strong stakeholder communication.