-Manage grant cycle, including writing and submitting requests and reports, to fund a $2.1mil budget-Manage mass communications plan incorporating social media, newsletters, executive updates, and other forms of promotional media-Build and maintain relationships with key partners, including increasing Loyola University student volunteer numbers from 20 per year to 60+-Develop and implement consistent branding for Bridges Baltimore, Inc. and its three program locations

-Manage implementation of new client-facing and internal technology on a tight timeline in response to COVID-19, including Blackboard LMS and SchoolMint online enrollment platform-Coordinate cross-divisional News Team to gather stories, create marketing pieces, and re-envision storytelling processes and priorities during COVID-19-Support hiring and onboarding, including serving on a committee to design a more equitable hiring process-Provide leadership and support to a… Show more -Manage implementation of new client-facing and internal technology on a tight timeline in response to COVID-19, including Blackboard LMS and SchoolMint online enrollment platform-Coordinate cross-divisional News Team to gather stories, create marketing pieces, and re-envision storytelling processes and priorities during COVID-19-Support hiring and onboarding, including serving on a committee to design a more equitable hiring process-Provide leadership and support to a cross-functional program team to navigate complications due to COVID-19 Show less

-Plan & execute year-round enrichment programming for elementary & middle school students-Recruit, train, and supervise 100+ volunteers and seasonal staff-Build strong relationships with students, volunteers, families, and other key constituents

Conducted initial phone interviews with candidates for Customer Service, Collections and Administrative positionsScheduled follow-up interviews with supervisors from corresponding divisionsUpdated database of candidates and requisitionsResearched career fairs and other recruitment opportunities

Managed customer accounts working in company databaseParticipated in career-building exercisesMet with supervisors and managers to discuss the scope and operations of TFS

Assisted with operations at Second Chances, Carroll County's only free storeCertified and prepared individual tax returns on the IRS Advanced levelRecruited volunteers for the Volunteer Income Tax Assistance (VITA) programCreated and distributed VITA marketing materials to community members and businessesAssisted clients with resumes, career-searching and job skills training

Provided school-age club members with tutoring and homework helpDeveloped and implemented a curriculum on technology educationImplemented character-building and leadership activities with club membersServed as editor-in-chief of the club newsletter distributed quarterly to parents, board members and partnersManaged Claymation Club and directed and edited a student-created clay stop-motion video which was shown at the Youth of the Year end-of-program family celebration

Participated in the Point-In-Time Count to take a census of homelessness in Carroll CountyAssisted with planning and implementing a count of unaccompanied homeless youthAttended steering committee meetings to understand the nature and purpose of the counts

Ensured a positive customer experience by addressing concerns and answering questionsMaintained a neat and orderly sales floorAssisted with marketing events and birthday partiesInstructed children in a weekly craft

Analyzed data to determine the relationship between financial literacy and socioemotional factorsResearched other financial social work organizations to determine best practice

Greeted and served guests enthusiasticallyEnsured quality and accuracy when fulfilling ordersHandled money as a cashier