- Completed reservations depending on the needs/wants of guests- Exceeded Marriott standards while checking guests in and out- Accommodated any and all special requests- Performed hotel closing duties such as audits, deposits, and counting the drawer

- One of two interns given the opportunity to develop and establish a structured internship program for years to comes- Worked closely with a three person team to run NPR Illinois' annual Pod Camp (A week long summer camp targeted at children and teenagers interested in pursuing a career in radio or journalism)

- Provided clients with a positive first impression of the dealership- Handled all sales and service calls averaging 50-75 calls per day- Supervised all company gas cards, receipts, banking statements, and detail department's logging forms- Gained personal and professional contacts through management and supervision of the annual Saturday morning car wash/breakfast - Recognized by owner for exceptional service and loyalty