Chloe Benedicto Email & Phone Number

Antipolo, Calabarzon, Philippines

I investigate and sort payment/ non fraudulent account fromsuspect or suspicious accounts that have been used for illegal activities. Identify and escalate priority or unresolved cases/ accounts to appropriate internal teams.In addition, I’m also a reserved L2 analyst, and I was trained for Level 2 escalations that deal with escalated cases from Level 1 analysts. We resolved all escalations using all websites as Tier 1 on our end. The difference from L0 is that in L2, we strictly follow a flowchart or process to make every step firmly effective in resolving the case, while L0 follows a free flow process and escalates unresolved cases to us

Quezon City, National Capital Region, Philippines

I place and cancel orders for customers, help them find the product or items that match their preferences. I also navigate internal and external documentation and resources to provide world -class service to our customers.

Quezon City, National Capital Region, Philippines

I cater to food delivery drivers,inquiries and issues by delivering exceptional customer service by promptly addressing and resolving their concerns efficiently, ensuring overall customer satisfaction.

Bsba, Marketing/Marketing Management, General

Abm Academic Track

Elementary

Tertiary