Chloe Burns Email & Phone Number

Morgantown, Wv, Us

Provide oversight of day-to-day office operations – from budgeting and marketing to document management, contracting, and HR operations – to ensure lean and efficient workflows.• Cleansed and organized SharePoint files and folders to streamline document retrieval times. • Established and monitored status trackers to ensure total alignment on needed tasks across all groups.• Key member of the Kahua Migration project; facilitated the seamless migration of data into the new system with minimal operational disruptions. Tracked data post-migration. • Orchestrated marketing initiatives; managed and maintained the website, LinkedIn page, photos, job descriptions, and online posts to expand online presence and build brand awareness. • Designed efficient and standardized processes governing purchasing, new hire onboarding, job creation, budgeting, change orders, and new contract creation to elevate departmental efficiency. • Authored a workbook to guide and inform employees.

Pittsburgh, Pennsylvania, Us

Oversaw daily office activities at the administrative, operational, and tactical levels – from inventory management and scheduling through employee onboarding, documentation, meeting coordination, and event management – to ensure operational efficiency. Provided administrative support to the CEO; manage the CEO’s calendar, prioritize urgent and sensitive matters, and collaborate to resolve operational challenges.• Managed and maintained the inventory of office supplies, including employee swag and IT equipment.• Managed and maintained IT and Facilities teams to resolve issues and manage requests.• Coordinated meetings including scheduling, reminders, and catering.• Managed a suite of internal events; contributed to a highly differentiated culture that engages and retains staff.• Ensured strict adherence to established budgets related to office supplies, catering, and corporate events.• Trusted by the CEO to manage a range of special projects outside the scope of routine duties.• Sourced and recruited highly qualified, best-fit vendors; held them accountable against key performance objectives.• Partnered with the Marketing team on a range of creative initiatives; redesigned the corporate logo, supported branding and rebranding efforts, and drove product marketing activities.

As Assistant Manager of Sales, I was tasked with leading 2 direct reports to generate revenue growth and profitability through the company’s line of film and television production equipment. Some of my key contributions include:➥ Established a cadence of weekly meetings with the Executive Committee to present reports, review personnel issues, and capitalize on business development opportunities.➥ Developed high-touch relationships with existing and prospective clients to build a steady stream of rental revenue (including referrals and repeat business).➥ Provided a frictionless and differentiated customer experience that fosters brand loyalty.➥ Developed a sales and rental training guide to provide new employees with a strong foundation in sales.➥ Provided guidance, support, and strategic insights for the Design team to ensure continuous go-to-market readiness.➥ Identified and closed significant gaps in compliance to mitigate risk exposure.

As Chief of Staff, I was responsible for leading a 6-member team to manage all day-to-day operations for the CEO’s staff – from scheduling and talent acquisition through training, performance management, and employee engagement.Here are some of the ways I’ve made positive contributions to business performance:➥ Managed a complex schedule; prioritized and handled tasks by order of importance. ➥ Ensured leadership directives were effectively communicated and understood by ell employees. ➥ Researched, identified, and capitalized on enterprise-wide cost-saving opportunities.➥ Sourced, recruited, interviewed, and selected highly qualified, best-fit talent to fill open vacancies.➥ Provided training, professional development, and career growth opportunities to incentivize and inspire high performance.➥ Built the HR and Marketing organizations from the ground up; recruited a third-party marketing team to drive a rebranding initiative and develop marketing/advertising collateral (including videos, photos, and a new website). ➥ Delivered an 80% increase in overall web traffic. ➥ Engaged with employees via weekly, monthly, and quarterly check-ins.➥ Deployed organizational resources to improve employee morale, satisfaction, and wellbeing.

Between 2015, and 2017, I served as executive assistant to the president and CEO.I oversaw all scheduling, coordinated travel plans, and developed monthly calendars. I also coordinated and hosted a suite of events, including: team building events, social outings, luncheons, and parties.

Seattle, Washington, Us