Chloe C. Email & Phone Number

United Kingdom

Complete comprehensive file reviews, interviews with staff and prisoners to compile parole directed risk assessments. Interview and select prisoners to assess their suitability for accredited programmes and other interventions. Involved in the development, delivery and evaluation of training. Prepare for, and co-facilitate, high intensity accredited programmes, complete reports and set objectives for prisoners following completion of the programme. Provide a clinical oversight (treatment management) of identified programmes to ensure standards are maintained and facilitators are supported in-group management and related issues. Provide consultancy support where required, especially in the management of complex cases within the establishment.

Ilford, United Kingdom

Delivered accredited offender behaviour programmes, ensuring that they were delivered in accordance with manual and audit requirements, yet responsively to service users. Managed practical issues affecting offenders during group work sessions. Effectively planned for sessions, ensuring that strategies were in place to successfully manage the group. Updated data systems with details regarding service users' attendance and progress throughout the programme. Wrote Post Programme Reports for service users who complete groups, including identification of risk factors and risk levels. Assessed an individual’s suitability to attend group sessions, based on profiling and a one-to-one induction session. Delivered one-to-one programmes designed for those deemed not suitable for group, such as those with mental health problems or learning difficulties, ensuring that their individual offending risks were addressed.

Mentored, helped, supported and signposted offenders and ex-offenders with their re-integration back into the community. Assisted offenders and ex-offenders with employability skills and encouraged them to successfully complete orders/licenses. Liaised with Offender Managers and Police to identify factors contributing to individual difficulties and worked with them to overcome issues. Supported the work being carried out by Essex Probation to help re-settle offenders and ex-offenders and helped reduce the likelihood of them re- offending. Helped set-up a drop-in service in an extremely deprived area within Essex, showing my ability to recognise a need and address it.

Delivered excellent customer service, at all times, speaking to customers to ensure that they were satisfied with the service. Served and presented beverages, quickly and efficiently, meeting the companies standards. Assisted in keeping the bar, front-of-house and toilets clean and tidy, at all times. I also kept up to date with current promotions and new products, as well as maintaining personal knowledge by completing in-house training and workbooks. I always adhered to all company policies and procedures and licensing laws.

Dealt with sensitive and confidential information. Communicated with a diverse range of individuals including, senior Police Officers, victims of crime and other Police staff. Input and retrieval of information from various computer based systems.Was competent in various administration tasks from all offices in the Criminal Justice Department.

Responsible for serving guests at the till area; creating the perfect beverage, assisting in the preparation of simple dishes, ensuring tables, chairs and floors were kept clean at all times. Ensured that guests received the best service possible. Due to the fast-paced environment, I needed to remain enthusiastic, as well as be quick thinking team member. Developed my abilities to work as part of an effective team. As the store Coffee Master, I also developed skills in motivating my colleagues to develop their own knowledge.

Pgdip, Practitioner Forensic Psychology

Master Of Science (Msc), Forensic Psychology, Distinction

Bachelor Of Science (Bsc), Psychology And Criminology, First