• Collaborated with the front-of-house team to ensure the delivery of exceptional customer service.• Informed customers about sales and promotions, as well as adeptly addressing any queries.• Cultivated strong customer rapport through personalised interactions to effectively promote and sell memberships.• Ensured high standards of presentation including; maintenance and cleanliness, replenishment of literature displays and signage.• Proficiently operated cash registers… Show more • Collaborated with the front-of-house team to ensure the delivery of exceptional customer service.• Informed customers about sales and promotions, as well as adeptly addressing any queries.• Cultivated strong customer rapport through personalised interactions to effectively promote and sell memberships.• Ensured high standards of presentation including; maintenance and cleanliness, replenishment of literature displays and signage.• Proficiently operated cash registers, processed payments, handled cash transactions and closed cash draws at end of day.• Responsible for informing visitors of safety instructions and accessible routes when using the electric scooters and wheelchairs. Show less

• Wove multiple throws and cushions for commissioned design briefs.• Co-designed new samples with an array of materials and yarns.• Thorough understanding of the qualities of yarns and fabrics through exploring their different weight, structure, pattern, and composition.

• Developed skills and became proficient in using AutoCAD software to produce design drawings.• Calculated and produced technical drawings to meet the client’s requirements for their quotation.• Created design packages for client meetings containing their design drawings, quotation booklet, and other promotional material.

• Working as part of the sales team, liaising with external clients, and the internal design team.• Provided clients with guide prices and followed up with any leads.• Used Salesforce to track the client’s status and update their information.• Created weekly reports and helped management monitor KPIs.• Responsible for the postal brochure requests for clients everyday.• Organised and attended meetings between the designer and client to discuss and develop their project.

• Delivered luxury hand bespoke interior products and commissions to a range of clients measured by consistent positive feedback from my line manager and consumers.• Shadowed client meetings to establish their design requirements.• Adaptable to many roles including behind the scenes, representative at industry events, and developing network connections with the press to enhance the awareness of the company.• Organised fabric sample packs for shows and industry contacts.•… Show more • Delivered luxury hand bespoke interior products and commissions to a range of clients measured by consistent positive feedback from my line manager and consumers.• Shadowed client meetings to establish their design requirements.• Adaptable to many roles including behind the scenes, representative at industry events, and developing network connections with the press to enhance the awareness of the company.• Organised fabric sample packs for shows and industry contacts.• Assisted in brand awareness by helping to produce social media content including photography, videos and captions.• Supported management with training new interns. Show less