• Answered phone and assisted members with changes and update to their accounts and loans.• Assisted members with opening and applying for new accounts.• Helped members resolve all issues on accounts, making transfers, and disputing fraudulent activity.

Knocking personal homes to provide or schedule free roof inspectionsWorked to build relationships with customers and built potential for additional sales.Offering each customer top-notch, personal service to boost sales and customer satisfaction.Listened to clients and introduced solutions to satisfy business and personal needs.

Answering high volume inbound calls while providing accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionScheduling doctor appointments for multiple specialities, and keeping charts up to date with all patient information. Using direct messaging with medical assistants and nurses to help patients meet all of their needs and questions.

Followed up on outstanding accounts to pursue and collect open balances from customers, while documenting calls with thorough, concise, and accurate account updates.Brought resolutions to unpaid accounts by proactively communicating with consumers via telephone and email.Contributed to billing accuracy by determining charges for services requested, collecting deposits, and arranging long-term payment plans.Met inbound customer needs while maintaining strict performance targets and… Show more Followed up on outstanding accounts to pursue and collect open balances from customers, while documenting calls with thorough, concise, and accurate account updates.Brought resolutions to unpaid accounts by proactively communicating with consumers via telephone and email.Contributed to billing accuracy by determining charges for services requested, collecting deposits, and arranging long-term payment plans.Met inbound customer needs while maintaining strict performance targets and meeting weekly collections quotas. Show less