Chloe Ditzel Email & Phone Number

Baltimore, Md, Us

Oversaw sales operations for subscription-based executive consulting firm with 30+ peer groups and ~700 members. - Supported sales team of 7 managing directors, including CEO and Founder; onboarded new managing directors on Salesforce and sales ops processes; managed relationship between Growth Operations and executive teams - Main point of contact and subject matter expert for 14 Program Managers - Co-designed CRM sales process for transition to Salesforce, led implementation and training - Reported to CAO on growth initiatives, process creation, analytics, and team coaching - Identified and optimized new funnels for revenue on 30 active pipelines; created account mapping process for lead generation - Managed and assisted in the development of high-quality presentations, one pagers, and custom documents for prospects and client meetings - Managed a team of 2 Program Managers for Growth Operations unit - Managed 2 Program Coordinators; implemented universal document formats and updated training manuals and schedule

Los Angeles, Ca

Program Manager for peer groups (roundtables) consisting of CEOs, CFOs, and Board Chairs of public companies. - Event planning and execution of quarterly roundtable meetings for peer groups; managed internal resources, vendors, budget, location, and contracts - Co-developed training materials and onboarding protocols - Spearheaded firm’s speaker bureau initiative; created database and process for confirmation and communications with top-level speakers - Provided hands-on, operational support to sales team with lead generation, research, presentation development, and pipeline management - Member of Administrative Leadership and Streamlining Teams; led Staff Events Team, planned monthly events for colleagues focused on mental health and teambuilding

Los Angeles, Ca

Provided high-level administrative and clerical support to program managers and managing directors - Formatted, proofed, and edited internal and external documents containing highly sensitive and confidential information; fact-checked and researched for accuracy - Maintained member database - Prepared and distributed monthly membership reports for CEO and Founder

Greater Los Angeles Area

Head of mobile business unit for Los Angeles-based bakery, operating in multiple counties and public/private events of various sizes. - Managed all aspects for a dessert truck of a busy baked goods store including event coordination, permits/licenses, and managing department employees - Overhauled operations of the dessert truck instilling new, efficient processes, better communication with various teams and improved day-to-day functions of the truck; improved revenue by 20% from start date - Coordinated with kitchen manager and staff for menu preparation and scheduling - Managed calendar for both public and private events - Assisted and led events and various projects as needed

Greater Los Angeles Area

Administrative support and reception for companies and high-level executives within the entertainment industry. - Assisted in scheduling appointments, filing documents, research projects, document creation, and purchasing

Burbank, Ca

Provided administrative support for growing talent agency specializing in dance for the entertainment industry. - Maintained and filed client documents - Assisted the president of the company with coordinating meetings, proofreading documents and travel arrangements - Responsible for the distribution of client checks

Greater Chicago Area

Provided essential support to Chef instructors and customers before, during, and after classes for recreational cooking school. - Set up equipment and ingredients - Prepared the kitchen for classes - Assisted with registration of students - Helped with class flow and assisting the Chef Instructor during the class - Provided professional customer service to both external and internal customers

Chicago, Il

Event support specialist for Kirkland & Ellis' largest office location, hosting events and meetings for local, national and international clients. - Planned and confirmed meetings and events of varying sizes (up to 350 people) from initial reservation through to completion, including the coordination of all catering, space, security and audio/visual needs of the end user - Interfaced with high-level clientele visiting the Conference Center on a daily basis - Managed all printing and secretarial duties within the Conference Center - Weekly processing of invoices and billing requests for the Conference Center using expense report database - Created process for management of long-term room reservations involving several departments

Greater Chicago Area

Greater Chicago Area