I am responsible for coordinating all aspects of Environmental, Quality, Health & Safety and Compliance for the Bagnall and Morris Group of companies.B&M Waste Services is a Carbon Neutral waste management company offering total waste management solutions, as well as confidential shredding and hazardous waste management. We encourage segregation at source and Zero to Landfill is our ethos. 60 years as a family run business have seen the company grow from strength to strength. Excellent service, helping our customers remain sustainable through advice and detailed carbon reporting, and the ability and desire to go that extra mile all contribute to our success.B&M Secure Shredding provides reliable confidential shredding and destruction services for all of your confidential material. Our on-site shredding, off-site shredding, confidential data destruction and paper shredding services are compliant, secure and designed to ensure total peace of mind.B&M Secure Shredding promises to remove the risks associated with the disposal and destruction of confidential documents by providing secure shredding services to BSIA standards. We meet the highest quality standards to keep you compliant with the Data Protection Act (1998).

Responsible for maintaining customer relationships, dealing with queries and ensuring retention of existed customers. Queries ranged from service issues to invoicing enquiries and upgrades.

Responding to customer enquiries relating to payments of invoices and any disputes surrounding this. Ensuring cash flow coming in to the business was constant by assisting customers to make payment of invoices.