Chloe Gardner Email & Phone Number

Murray, Utah, United States

United States

Managing Kids World Department - developing a team of people and overseeing sales/merchandising/teaching selling and coaching.

Salt Lake City, Utah, United States

Assistant manager over BP, Topshop, TBD, and Kids clothing/shoes dep. This role is over multiple areas. Working and supporting a team of people to help the department run smoothly and efficiently. Resolving customer issues, delegating tasks, and educating employees on new rollouts/updates are daily responsibilities. Working along side visual to improve floor display in order to promote the product for upcoming seasons or events.

Salt Lake City, Utah

Transform sales and customer service employees into a customer-centric team by mentoring, coaching, and developing vital sales and account management skills. Dramatically improve customer satisfaction by successfully identifying client needs and resolving customer service challenges. Advance operational enhancement and implement corrective actions by running and analyzing weekly sales tracking and leadership reports. Exceeded company goals and boosted team profits by leveraging efficient time and resource management skills to optimize team resources. Created and executed an innovative Customer Rewards program designed to increase employee engagement and recognize exceptional service delivery to both clients and the company.

Greater Salt Lake City Area

Built long-term customer loyalty and brand awareness by delivering consistent world-class service to a wide and diverse customer base. Enhanced sales team success and effectiveness through targeted training in product knowledge, selling techniques. and company procedures. Leveraged strong communication skills to establish rapport with client, upsell and cross-sell products, and efficiently close sales to surpass all sales targets. Gained a dedicated customer following as a result of going the extra mile to cater to challenging customers whose unique needs fell outside typical customer service demands.

Generals

Education record