- Acquired technological experience working with Adobe InDesign, Canva, and Photoshop- Designed Infographics to educate the public on different macroeconomic issues- Reported monthly statistics about visitors on individual social media pages

- Collaborated with other residence life staff to plan and implement events- Provided counsel on residence life policies and roommate issues- Engaged 53 hall residents through programs, intentional conversations, community building activities, and mentorship

- Collaborated with six business analysts and directors to gain a better understanding of the seasonal in & out process- Developed a high-level timeline to homogenize the seasonal in & out processes- Created a universal tool to standardize communication and documentation between multiple departments

- Managed various departments of the store through observation of team leaders and members- Improved cashier efficiency and greeting scores by implementing changes in scheduling, building team morale, and training- Conducted data analysis and implemented changes based on findings