Schedules annual I-CAR Collision Repair Courses for 300 plus technicians and apprentices in the Oregon, Washington and Idaho area. Coordinates all I-CAR training courses held at the Corporate Training Center. Tracks all upcoming trainings and generates and submits monthly reporting to all area managers. Tracks and coordinates annual certification courses for all technicians ( Section 609, NESHAP, EnviroBase, SP/2, Welding Certifications) as required per regulatory agencies to include OSHA and EPA. Created and maintain an electronic database of all employee certifications and required training courses.Works with the Director of Operations to assess and establish processes for the partnership with a third party vendor recently adopted for Safety Compliance. Tracks and renews state filings, assumed business name registrations, business licenses, alarm permits, and all other safety & compliance documentation for all 23 shop locations in the OR, WA, and ID areas.Tracks and renews fleet vehicle documentation to include proof of registration and insurance for 100 plus Kadel's Auto Body vehicles.Receives and tracks all incoming staffing agency work tickets to review and approve invoices for all temporary staffing for all Kadel's shops.

Prepares short and long range planning for administrative services operations and improvements to processes. Establishes and recommends change to policies which affect the department and creates policies and procedures for all departments throughout the organization. Oversees the creation and publication of press releases, corporate website updates, and other marketing materials. Oversees all coordination of corporate events, conferences, and trade shows. Responsible for planning, directing and coordinating supportive services such as mail distribution, purchasing, recordkeeping and other office support services. Responsibilities include planning, overseeing maintenance and custodial operations of company facility.Responsible for the development of policies and procedures for all departments within the organization and other materials to include product presentations, pricing schedules and training manuals. Documents business requirements for enhancements to the organization’s proprietary online payments processing platform.Oversees sales support functions for domestic operations to include the collection of due diligence, processing of applications, completion of background checks, and management of client records and contracts.Responsible for the implementation of new programs and coordinates special projects as assigned, including researching, compiling information, and prepares and presenting administrative staff reports. Maintains a supporting role within the Human Resources Department by maintaining all personnel records and managing all facility, vendor, and internal systems accesses for new, current, and exiting employees.

Provided instruction in languages to a vast clientele spread throughout the Continental US and Europe via in-home tutoring and web-based sessions. Followed appropriate school curriculum and created activities for the purpose of furthering vocabulary knowledge base and proper grammar usageMaintained a detailed and accurate recordkeeping system detailing progress and coursework completed for the duration of the tutoring sessions.

Responsible for customer service in the Kroger Benefits Service Center, duties included answering customer queries, problem solving and providing detailed information on medical benefits offered.Assisted in the training of new customer service representatives and associates.Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewed and issued audits on account information and processes.Responsibilities also extended to processing Medical Support Notices for various child support agencies, as well as Medicare inquiries and requests for employer benefit information.Developed and maintained various spreadsheets and databases, independently determining the organization of data and desired results.

Provided administrative support in the Security Forces Squadron. Responsibilities included reviewing plans, programs, and base regulations, working as a liaison between the Security Forces squadron and Publications office, and maintaining training records for incoming airmenDuties also included running background checks for all incoming visitors, as well as issuing registration for vehicles and ID cards for contractors and visitors.Proofread Security Forces Squadron publications prior to distribution to base population; assists in creating study aids for incoming airmen completing the distance learning programs necessary to proceed with Airman Leadership School