Chloe Kenwright Email & Phone Number

Andergrove, Qld, Au

Mackay, Queensland, Australia

Mackay, Queensland, Australia

Mackay, Australia

Mackay, Australia

Responsibilities include:Ensuring all paperwork, manifests, and stickers, are ready to go, allocated to the appropriate vehicles, crews, and resources, and checking that everything is readyContacting customers regarding their move and the arrangementsProviding outstanding customer serviceEnsuring that drivers leave the depot to reach the customer at the appointed timeReviewing and prioritising emails and actioning urgent and important mattersExamining quotations from the previous day and issuing them within set timelinesFollowing-up on the previous day’s quotes, calling customers and completing salesPromptly answering general customer enquiries Building positive, long-term, relationships with clients and all internal and external stakeholdersKeeping customers fully updated on all aspects of their moveProcessing insurance claimsSubmitting P&L reports and HR timesheets to senior management Organising jobs for the following morningMaking improvements to systems and processes, as requiredEffective time management and planningConducting toolbox meetings and operational run-throughsEnsuring compliance with all applicable OH&S, and WorkCover, regulatory requirements

Mackay, Australia

Responsibilities included:Providing outstanding customer serviceSales and marketing, including telemarketingWorking to set sales budgetsBusiness development, and maintaining and increasing the client baseResponding promptly to customer enquiries or claimsSharing information with cross-functional internal teamsConducting off-site customer visits and consultationsProviding customer quotationsBuilding positive relationships with a range of clients at all levels, and from all cultures, including: residential ‘mum and dad’ private clients and corporate entities and executives Price and credit term negotiation and preparing contracts and proposals Providing a personalised after sales service programConducting, and reporting on, market researchAdministrationFollowing set branch sales procedures, completing associated order documentation, and carrying out duties within the limits of authority, as defined in the Authorities Master ListDiary managementData entry and utilising a databaseParticipating in branch/team meetingsTeamwork and working efficiently in a fast-paced environmentAdhering to all applicable OH&S regulatory procedures

Mackay, Australia

Responsibilities included:Providing excellent customer serviceInternal salesBuilding positive, long-term, relationships with clients and stakeholdersResponding promptly to customer enquiriesLiaising extensively with clients and providing information/colour consultation servicesPreparing and issuing quotations and processing ordersFleet management

Education record

Business Administration And Management, General

Cert IV Leadership and Management