Answer phone calls and emails from thousands of current and prospective students and parents while navigating several databases to ensure they are receiving specific, detailed information. I also evaluate changing federal and state financial aid policies to ensure I am informed and can provide the most accurate information.

Chief executive officer of the UW-Madison chapter of the world's preeminent pre-law fraternity. Within an organization that is dedicated to service, innovation, professionalism, and integrity, I ensure all members feel welcomed, and included, and make certain all participants have access to the necessary resources they need to succeed beyond college. Facilitate weekly communication with other executive board officers, recruit new and prospective members, and organize meetings of 120+ individuals.

Manage direct correspondence with Wisconsinites by logging emails, transcribing voicemails, and calling back constituents while utilizing the office database to record all communication. Perform additional clerical duties as necessary, and represent the Office of Governor Tony Evers at the highest standard.

Provide exemplary experiences to customers and work to resolve any conflicts that arise in a timely manner. Train new employees as they are hired. Ensure food safety and navigate a fast-paced work environment safely.