As Office Administrator, I serve as the first point of contact for the company, managing office inquiries and phone communications with professionalism. I monitor the general inbox, prioritizing and following up on incoming requests to ensure timely responses. My responsibilities included assisting in monthly invoicing for all projects and clients, ensuring accuracy, and interfacing with online payment systems to facilitate smooth payment processes. I organize and coordinate office events, managing logistical details within budget constraints, and maintain the office supplies inventory to ensure availability while adhering to budget limits. Additionally, I create new proposals and projects and collaborate with teams to identify project needs and objectives. I managed onboarding and offboarding processes for new hires and transitioning employees, monitor Crew Time for payroll accuracy, and support monthly invoicing tasks. I also assist with special projects and additional administrative tasks as needed.

Maintain Owner’s calendar schedule, email, and social media accounts. Establish best accounting practices and maintain bookkeeping for the company. Work with CPA for end of the year reporting. Assist with ongoing projects and follow up with vendors and contractors to keep projects moving forward. Create and maintain the administrative email console for the company. Build and manage the company website. Continue correspondence with clients and ensure that they are up to date on all current projects. Assist Owner with any ongoing or outstanding projects that require attention and assistance.

Arrange meetings, programs, events or conferences. Plan and organize for facilities and catering, issuing information or invitations, coordinating speakers and controlling event budget. Arrange travel plans and itineraries, compile documents for travel-related meetings. Effectively prioritizes and manage multiple projects. Provide relocation and on-boarding assistance for new hires in all aspects, including moving and acclimating new members to the team. Track and verify invoices and expenses and follow through to payment. Help manage team budget. Manage dues, subscriptions and donations for the team. Manage website construction for sites used internally and externally.

Responsible for the office organization, supplies, phone and internet requests, as well as managing vendors and contractors. Managed personnel schedules, and expenses reporting. Accommodated travel requests. Coordinated company events for clients. Worked on individual client accounts to help screen potential hires for clients during recruitment projects. Assisted with updating company website and contributed to blog. Served as the personal assistant to the owner and owner’s family. Starting in 2016, took over all bookkeeping and managed IRS Audit request. Managed proposals and invoicing for all clients. Transitioned company over to QuickBooks Accounting program and helped consult on best financial practices to accommodate an expanding business.

Worked with local properties around the US as their Payables contact. Monitor and enter all invoices and worked with property GMs, Assistant GMs, and Bookkeepers to ensure that all payables are being entered and processed in a timely and efficient manner. Print, organize, and mail all payments for assigned vendors. Worked with properties at year end to ensure resident refunds were processed in a timely manner and meet local State law refund requirements. File, organize, and manage property files on site at corporate. Monitor multiple email notifications boxes and distribute to appropriate parties. Handle distribution of majority incoming mail/FedEx for Accounting Department. Research statements and work with vendors on resolving any open payables. Assist other payables associates as needed.As CM Administrator, worked directly for VP of Asset Management and with all commercial tenants at all properties nationwide. Was the sole bookkeeping contact for all commercial tenants. Worked directly with Property Accountants, GMs, and tenants to keep tenant accounts current. Monthly tasks included invoicing, receiving payments, managing overdue payments, sending out statements, following up with tenant requests and setting up new tenants as leases were negotiated and signed. Completed monthly reconciliations for all overdue, end of lease, beginning of lease, and as requested by Property Accountants. Made daily deposits from tenant rent checks. Processed all incoming mail for Asset Management Department and operated as first point of contact for Commercial Tenant division in department.

Functioned as direct point of contact for warehouse and for all billing inquires that came through the company, both from customers and vendors. Coordinated with multiple departments on completing weekly reports; worked with warehouse staff on incoming deliveries and closed out all invoices that required payment upon delivery. Handled all office supply ordering and organization. Acted as CEO'sadministrative assistant by organizing calendar and coordinate incoming and outgoing correspondence. Retrieved and distributed incoming company correspondence. As Customer Service administrative assistant, prepared and organized the following day's orders as well as process all current day orders. QuickBooks accounting software was primary system used internally.

Operate as first point of contact for American Office. Assist customers with all aspects of ordering from placing orders, processing payments, and assisting customers with receiving inventory. Offer technical support on products and website navigation. Correspond with Sales Representatives nationwide to insure correct and efficient order processing. Maintain and update ERP daily.