Provide daily support to sales and administrative positions within the company. Maintain database of over 3,000 stock and rental trailers and acquire all necessary paperwork including title work. Manage new trailer production orders including the review of specifications in order to ensure accuracy prior to production. Tracking of change notices sent to factory to ensure they have been confirmed. Maintain pending deals for sales team and provide support to customers during purchasing process. Assist accounting department with sales process to ensure sales are funded properly. Provide after-sale support to customers and manage previous sales documents. File lien work for new sales, obtain license plates and registrations for customers. Maintenance of sales documents including the completion and proper delivery of title work. Track lien pay-offs with banking institutions and manage dealer transfers. Provide approval for inventory to be delivered to customer. Managing warranty information with Utility factory. Provide support to Tri-State Trailer Rentals in the form of converting stock trailers to rental stock, obtaining registrations, creating signage for trailers to ensure proper delivery to customers. Maintain title work for all stock trailers, rental fleet and company vehicles. Process improvement initiatives including the imaging of documents to ensure remote locations have access to necessary materials.

Provide day to day office support and management including administrative support to senior staff. Maintain close working relationships with administrative departments including IT, HR, Accounting, Purchasing and Logistics in main office. Main point of contact for Human Resources, Payroll and Accounting departments so both offices will function smoothly. Build custom HR manual for US office defining the pertinent policies. Maintain calendars and frequent travel plans to director and engineering staff. Track and obtain travel visas for travel as needed. Coordinate office supplies, equipment, furnishings, space planning and all office gatherings. Complete expense reports and track payment for all employees. Safety representaive for office which includes safety meetings and inspections and coordination of safety equipment. Define and create a robust reference guide outlining all administrative functions and how they are executed.

Assist in the implementation and training of new software system for over 20 employees. Lead extensive re-organizaiton effort to successfully migrate data to new system. Organize and implement collections process for over 300 past due accounts. Collected over $300,000 in past due monies owed to company. Speak with clients to not only collect their past due monies, but also re-establish rapport and solve problems. Regained numerous clients by showing special care to the situations they faced with accounts. Audit and update patient records to ensure accuracy. Spend numerous hours training new employees on new processes and establishing a new call center for easier use of resources for our clients.

Maintain health records for over 90 patients and 15 employees including performing monthly audits to ensure compliance was met. Perform daily inventories and order supplies while adhering to a strict budget. Coordinated and conducted meetings for all administrative assistants in region. Created a training manual for new administrative assistants and provided mentoring during the onboarding process. Worked as a vital part of the hiring and training process. Assist dietician, social workers and nurses in gathering patient data and performing daily tasks while remaining HIPPA compliant.

Head of massive file reorganization project in health and safety department. Organized, catalogued and prepared all expat X-rays for storage Assisted with inputting health records for summer intern program. Entered and began the tracking of DOT and other physicals for field workers and pilots.