I joined Aldi in the summer of 2022, with 3 years of customer service experience behind me. I quickly settled in to this role on the professional side, as all my skills from my previous role was transferable.My team at my store are the heart of why I enjoy this job so much. With great management behind us, we all thrive collectively and I feel a great sense of togetherness in this job. I thoroughly enjoy each day coming into work.As most jobs, there is challenges. I get through each challenge as effectively as I can. I stay professional in all circumstances, and I can confidently rely on my colleagues and management to help guide me and keep a level head. I have fostered great relationships with all my colleagues at Aldi, past and present. I also have great relationships with the customers in the community where our store is situated. I often find myself going above and beyond for customers if they need any help or have any questions. Where there is a time a customer may lose their belongings I do my best to keep them calm, and do what I can to help.Within my first 6 months, I was selected to be part of the small team who are trained on click and collect in our store. My store manager at the time informed me it was because I seemed like I would be a great fit for the extra responsibility. Aldi gives me the flexibility to work, study and have a social life, which I am extremely grateful for.

I started work at Scotmid the summer of leaving secondary school. Working here gained my confidence with the public, and pushed me outside of my comfort zones. Working here for three years gave me the key foundations of the working life which I will carry with me as I progress in my future endeavours.Working through the pandemic here was challenging and hard most times, but I pushed through the best I could. Having a close relationship with my peers and management, I was a confident worker, and could communicate well with everyone in the store.While studying at college and working, a healthy work-life balance was maintained efficiently. I eventually left this position as I was unable to progress to a higher level than store assistant due to prior educational commitments.