Chloe Newlands Email & Phone Number

Experience in supporting the coordination and implementation of offender rehabilitation programs and services. In my role, I am responsible for developing, managing, and reviewing documentation specific to Offender Rehabilitation Services in collaboration with management and clinical staff. I excel in undertaking research and investigations to inform the development, implementation, and evaluation of rehabilitation programs. I am adept at developing and managing processes for data collection and reporting of rehabilitation activity, ensuring alignment with Key Performance Indicators. Leveraging databases, I facilitate efficient data collection and reporting practices across departments, liaising with Rehabilitation Programs and Intervention teams to maintain compliance and enable evaluation.I provide strategic insights to senior management through expert analysis of data, policies, projects, and trends relevant to offender rehabilitation services. Additionally, I conduct research into complex issues, assisting in the development of consistent policies, procedures, and practices.With a commitment to excellence, I offer expert advice on the provision of rehabilitation programs, contributing to the agency's overarching goal of facilitating offender rehabilitation and reintegration into society.

Proven track record in contributing to the development, implementation, and maintenance of effective project and program administration procedures. My experience encompasses diverse roles within the dynamic landscape of the iSAFE Program, dedicated to enhancing security, reducing reoffending, and safeguarding communities.As a pivotal member of the team, I provided invaluable secretariat support for Program Executive meetings, ensuring seamless operations through the creation and management of monthly agendas, minutes, and paper distribution. Leveraging Agile project management methodology, I orchestrated streamlined processes, fostering efficiency and productivity across projects.In my role, I spearheaded the 'Key Documents Register' project, revolutionising document management and accessibility within the program. Additionally, I meticulously managed recruitment and onboarding processes for new team members, guaranteeing their seamless integration into the program's objectives and culture.My commitment to effective communication and collaboration is evident through my engagement with internal and external stakeholders, facilitating robust relationships and productive outcomes. Moreover, I provided executive assistant support to the Executive Director, demonstrating proficiency in calendar management and scheduling, ensuring optimal organisational efficiency.Furthermore, I undertook financial responsibilities, conducting thorough financial reviews and processing accounts payable invoices and staff wages, ensuring timely and accurate payments. Additionally, I served as a first aid representative on the floor, delivering emergency medical assistance when required.With a passion for excellence and a dedication to driving impactful change, I am poised to contribute to transformative projects that make a tangible difference in enhancing security, fostering community well-being, and advancing organisational objectives.

Adelaide, South Australia, Australia

Passionate about community development and empowering individuals through meaningful engagement initiatives. In my role, I have successfully managed community development initiatives for the "She's my Hero" women's engagement group, employing effective project management strategies to drive impactful outcomes.My expertise extends to providing expert case management to clients with complex needs and co-morbidities, utilizing a range of evidence-based approaches to deliver tailored solutions. I am committed to employing a therapeutic, strengths-based, trauma-informed, and attachment theory approach when engaging with young people and their families, fostering resilience and empowerment.With a deep understanding of diversity and inclusion, I have demonstrated experience working with clients from diverse backgrounds, including LGBTI+, socio-economic, cultural, linguistic, and people with disabilities. I am adept at conducting thorough intake and full client assessments, ensuring comprehensive support from the outset of their engagement with our services.I maintain meticulous case note documentation using electronic systems, ensuring accuracy and compliance with reporting requirements to Government sites. Moreover, I have established successful partnerships by liaising and working collaboratively with Government and non-Government organizations, including SAPOL, Food Bank, Junction Australia, Baptist Care, HYPA, and more, to deliver holistic support to our clients.Additionally, I have proudly served as a Beyond Carbon Neutral Site Representative, contributing to environmental sustainability initiatives within our community.With a steadfast commitment to fostering positive change and enhancing the well-being of individuals and communities, I am dedicated to driving impactful initiatives that make a meaningful difference in people's lives.

Adelaide, South Australia, Australia

Demonstrated exceptional reception skills while performing duties and providing support to the accounts payable department.Provided excellent customer service to clients and customers, ensuring their needs were met in a timely and efficient manner.Performed a range of administration tasks, including document preparation, filing, and record keeping.Maintained accurate records and data entry, ensuring the integrity and reliability of the information.Utilised a range of software tools and systems to complete tasks and streamline processes.

Adelaide, South Australia, Australia

Assisted with the rollout of Liebherr’s business transformation project transitioning from national intranet system to international intranet system.

Graduate Diploma, Project Management, 6.28/7

Bachelor Of Arts - Ba, Double Major Of Criminal Justice & Gender Studies

Certificate Iv, Youth Work

Certificate Iv In Project Management Practice, Business Administration And Management, General