Financial Support Officer (Connected Communities)
Current• Delivering support to residents in a range of community settings• Working with other officers in the team and wider Multi-disciplinary teams to provide support and intervention to residents facing a wide range of issues• Supporting residents to apply for benefits such as DHP,HB,UC,PIP and attendance allowance• Providing sign posting, mediated support and targeted advice and guidance to residents• Case recording and information management• Enabling and empowering residents • Person centred support and strength based support• Assessing residents needs• Promoting residents independence and self-reliance• Income maximisation • Supporting residents with debt and rent arrears issues.• Outreach work• Dealing daily with phone queries • Active problem solving• Case work• Issuing food bank vouchers• Obtaining grants and funding from charities• Lone working• Liaising with other partner agencies• Face to face appointments
