In my current role within the global offshore sector, I am responsible for driving growth and advancing the development of the sales department. While I had prior experience in the marine and offshore industries, I was initially new to geotechnical engineering and its related fields. As with every position in my career, I embraced the opportunity to learn and quickly immersed myself in the dynamic world of Offshore Geotechnical Engineering. This proactive approach enabled me to effectively engage with clients and sell our products and services through a consultative approach. I firmly believe that successful sales is rooted in understanding and listening to client needs, rather than simply promoting a product.

Initially hired to support the Business Development Manager with marketing and lead generation, I was promoted to Head of the Department within nine months. In this leadership role, I was responsible for leveraging the expertise and insights of various departments to secure large tenders (>£20m). Operating in a fast-paced environment, I acquired both technical and commercial knowledge on the job, all while upholding my commitment to high standards of business development, service, and sales excellence.Identified and pursued new business opportunities through various channels, including research, portal registrations, and building strong client relationships to gather valuable intelligence.Developed and submitted comprehensive tender documentation, ensuring timely and competitive bids before strict deadlines.Served as the primary point of contact for all new business leads related to future projects.Established and maintained a personal database to track current and future opportunities, frameworks, leads, contacts, and the sales pipeline.Created and submitted detailed quotations and proposals in response to client tenders.Fostered and nurtured long-term client relationships, focusing on cultivating repeat business and new opportunities.Managed LinkedIn presence, website updates, and targeted email campaigns to drive engagement and visibility.Promoted company vessels and services to enhance market presence and attract new business.Acted as a key liaison between clients and internal teams, ensuring effective communication and alignment.Led contract negotiations, preparation, and review to secure favorable terms for the company.Managed project pricing and charter proposals, ensuring competitive and profitable offerings.Oversaw the entire sales process from initial contact through to contract signature, collaborating with cross-functional teams to deliver high-quality proposals and bid submissions.

International Business DevelopmentAccount ManagementGlobal SalesProduct & website development for IRJ ProGrew a new subscription service and created extensive client base from nothing - it is now in its 4th successful year and growing.Attended events to develop business and create brand awareness.Working with (out-sourced) web developers to implement user feedback suggestions.Main point of contact for clients and have built valuable and long-lasting relationships from all over the world.

Account managing new and existing clients, whilst also creating business opportunities within new market sectors. My role involves consulting with clients on their projects and identifying ways in which our services may be of assistance. I have good working relationships with my clients to ensure they are getting the most from our business by providing a personalised and high level service. I liaise with other departments, such as marketing and communications to find ways of advertising our services and improving internal processes. I work with operations to resolve any issues any of the teams may have. I believe a positive work environment is a productive one. I consistently exceed the targets that I am set and I believe that this is due to the ease with which I am able to communicate with people at all levels of any organisation. The rapport and professional relationships I have naturally built with my clients is something I am very proud of.

Door to door salesFundraising for CharitiesTraining other merchandisersRunning my own team

Inputting Sales/ Purchase Invoices accurately onto computer systemRunning reports such as WIP/ Aged Debt/ Job Costs/ Client Invoice SummaryDealing with invoice queries from Clients and Suppliers/ Sub-contractors Liaising with Clients and Suppliers to ensure a smooth process of payment for both us and the supplierCommunicating with Project Managers to ensure reports are accurate and up to date.Using a professional telephone manner when speaking to colleagues and clients.Carrying out necessary duties and support when Receptionist, Accounts Manager or Office Manger are absent

Processing invoices/ claims from PolicyholdersAssessing unrelated/ related medical conditions, and reviewing medical histories as part of the investigation process. Dealing with high levels of incoming calls from customers and providing excellent customer service.