- Using Hootsuite to schedule content- Creating Instagram reels- Assisting with various SU activities

- Managing LinkedIn/Facebook/Twitter social platforms (British Gas Business)- Writing blogs around EV, renewable energy and sustainability - Creating videos and assets - Creating webpages (basic HTML)

- Completed an apprenticeship in Business Administration(BTEC Level 2)-From my experiences, during this year I was able to develop my knowledge of the administration skills and tasks that are essential for business operations.-Attended training on Data Protection (GDP) and confidentiality which I ensured was followed in my role- Completed stock checks for the office and liaised with external suppliers to order new stock.- Attended Data Protection (GDP) and confidentiality training which was incorporated into the role.- Trained a new member of staff who took over my role after I left the business.- Organisational skills: Prioritising tasks appropriately to ensure all deadlines were met.- Ability to work well under pressure: Staying calm and ensuring court documents were filed on time. - Excellent Written Skills: Corresponding with clients and ensuring dictated work was grammatically correct- Willingness to Learn: Undertook additional tasks including completing legal dictations.- Professional attitude: following company procedures to ensure clients received the best service.- Conflict Resolution: Working on reception involved sensitively supporting customers with highly complex issues.