Drives the strategic direction and oversees day-to-day operations. Lead and mentor and train a team of spa and office professionals to ensure top-notch service delivery and client satisfaction. Manage inventory, sales, marketing initiatives, and systems optimization to enhance efficiency and drive business growth and effective rebranding. With a focus on innovation and excellence, I'm passionate about shaping the success of our business and delivering exceptional beauty and wellness experiences.

Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations.

Responsible for writing a variety of content types, such as blog posts, product descriptions, whitepapers, and e-books. Specific duties included: edits, proofreading product and review of user manuals, how-to guides, FAQs, and existing documentation. Research of industry topics (includes interviews, reading case studies, and reading research studies to write factual and insightful content). Developing compelling content that helps drive brand awareness, generates leads, and boosts conversions. Adherence to in-house style guides. Generate ideas for new content types, and proofreading articles before publication. Identify customers' needs and recommend new content to address the company's current content gaps.

Provided general administrative support for Doctors, residents, fellows, residency program coordinator, program director, and assistant program director; duties included daily schedules, calendars, travel planning, conference calls, information requests, and meetings. Assisted the Residency Program Coordinator with the recruitment and interview process for candidates applying for residency programs and fellowships, maintained all documents required for the program, demonstrated that current residents were meeting departmental and other requirements, and prepared for new resident orientations. Assisted developing, coordinating, and distributing block schedules, call schedules, and other needs related to the residency program. Performed other duties as assigned. Cross-trained and assisted with coordinating, planning budgeting, and administrative support of residents.

Coordinated day-to-day office operations and ensured delivery of high-quality care for patients. Responsible for maintaining medical records, managing budgets, and supervising healthcare and administrative staff. Everyday duties included scheduling healthcare staff, recruiting and hiring office staff, ordering supplies (Office and medical), processing payments, records management (patient and office), ensuring patient satisfaction, and responding to inquiries. Additionally, duties included the management of social media platforms to increase followers and generate new customers.

As a Wine Styles Ambassador, responsible for customer first impression; education on the boutique wine, cheese, and chocolate shop; establishing and maintenance of clients and supplier relationships; and creating a family-oriented experience that immersed them in unique wines from around the world. As the store manager met with wine representatives, managed events, prioritize and track job orders, shared market trends and information, managed food and drink preparation and delivery, and trained new hires.

Responsible for correspondence, hosting and directing creative events, creation of content for social media accounts, class scheduling and location confirmation. During events, responsible for setup and break down of events, guest checking-in, greeting, and escorted guests to their tables, distribution and clean up art supplies and service of wine. Ultimately responsible for a pleasant, enjoyable and comfortable experience during each event.