Chloe Roberts Email & Phone Number

Perth, Western Australia, Australia

• Work on client accounts to implement insight-led analyst relations strategies• Prepare stakeholders for analyst interactions including inquiries, briefings and consulting days• Interact with industry analysts from key firms such as Gartner, Forrester, IDC, CCS Insights, KuppingerCole, Canalys, Omdia and more• Lead on social media accounts and content creation for our blog

Loughborough, England, United Kingdom

• Worked as part of a team to carry out tasks efficiently• Gained commercial awareness of sales, targets and branding• Followed instruction from managers and supervisors• Managed my time to balance studying and working• Demonstrated a positive attitude when dealing with customer complaints

Bracknell

• Logistics management for a variety of events with journalists, ranging from small events with less than 10 people up to larger events with up to 70 people, both in person and virtually• Social media use with a corporate voice compliant with brand guidelines• Reported on earned coverage on a quarterly and ad hoc basis using Microsoft Office applications as appropriate and sharing as part of a newsletter including a competitor report• Supported PR agencies across 28 markets internationally, ensuring they were on budget, remained productive and had all necessary materials to respond to media requests• Used Sharepoint, Google Drive and Dropbox for organisation of work

Belfast, United Kingdom

• Handled incoming stock deliveries• Maintained a positive and friendly attitude when handling customer complaints• Till use, cash handling and intake reporting• Prepared and packaged online orders

• Organised free sampling events with different groups, both university and student led, across campus• Supported trade of innocent products within shops on campus• Used my personal social media profiles to promote the brand• Networked with different groups and people on campus

Belfast, United Kingdom

• Answered customer questions during the Christmas period• Ensured a high standard of stock presentation• Enabled online ordering in-store to meet customer needs

• Delivered service to a four-star hotel standard at a variety of events, including awards ceremonies, weddings and carveries• Handled customer requests in a timely fashion• Quickly and efficiently turned rooms around for different functions

Masters, Strategic Communication

Bachelor Of Science - Bsc (Hons), Communication And Media Studies, Second Class Honours, Upper Division

Activities and Societies: Pole Fitness Society, Media Volunteer, Action Volunteer• Dissertation Topic: Life After Love Island: How.

Education record

Activities and Societies: Senior Prefect, Peer Mentor• 3 A Levels: AAB - Drama, English Literature, Sociology • 4 AS Levels: AAAB - Drama.