- Currently working 40 hours per week for a well-established, Bombay-inspired Indian restaurant group; representative for all eleven “cafés” throughout the United Kingdom.- Handles a multitude of emails and approx. 100 live calls daily; readily available to assist on all matters from bookings to inquiries unique to each site. Entrusted operator of live chat function.- Excellent understanding of brand tone and its importance.- Recruited assistant with merchandising, Dishoom at Home. Responsible for processing redeliveries, amendments, refunds, claims. Vast knowledge of products, including the managing of e-vouchers.- Opted to assist the Feedback “All-Ears” department. Effortlessly employs empathy in all claims of customer dissatisfaction.- Appointed helper on all social media platforms.

- Worked 40 hours per week at the high-volume, Dishoom Covent Garden café.- Adapted my extensive hospitality skills into a full-time position.- Recently appointed a “shift leader”. Assisted in training of new staff members.- Experience with SevenRooms to enhance restaurant operations and overall guest experience.

- Worked approximately 24 hours per week at a neighborhood cafe and casual dining restaurant- Trainer of new employees- Assigned both front and back-of-the-house duties, such as dishwashing and general cleaning of the facility

- Worked approximately 25 hours per week beginning as a reporter and later promoted to the editorial board.- Proficient in journalistic writing and AP style- Proficient editing skills- Knowledge of programming, such as Adobe Indesign

- Worked approximately 6 hours per week directly under the Editor in Chief

- Worked approximately 15 hours per week at a family-owned, fine dining restaurant.- Hired as a server’s assistant, later promoted to both hostess and barista.