Chloe Smith Email & Phone Number

London, England, United Kingdom

• Establishing a new communications function for a new division of STRABAG in the UK, a £16bn Austrian-German major infrastructure company with 86,000 employees world-wide with projects across the UK which includes a.
• Reporting into the MD for the UK and the Global Director of Corporate Communications to develop brand new systems and processes for the new business division leading on all media, internal and external communications
• Operating within global parameters to develop new international and UK wide systems, leading from the front with best practice solutions

The High Speed Rail Group (HSRG) is a leading, purpose-driven industry body dedicated to advancing the UK’s rail infrastructure, with a particular focus on high-speed rail and better-connected, new rail systems.We unite a diverse group of organisations across the global high-speed rail and rail infrastructure supply chain, spanning major engineering firms.

United Kingdom

• Managing all employee communications, press, branding, marketing and design for the multi-billion pound delivery programme across three major construction sites
• Head of a multi-disciplinary communications team reporting directly to the MD on a highly political, Government funded infrastructure programme for Skanska Costain STRABAG joint venture (SCS)
• Creating a new communications function in a recently formed £4bn integrated programme team, delivering the London tunnels section of HS2
• Leading all corporate communications and media relations for SCS in partnership with HS2 and the three parent companies
• Managing all political engagement with Ministers, MPs and Council Leaders and developing positive client relationships with HS2, DfT and No10
• Successes include high-profile media and ministerial events, producing regular positive press stories, developing a crisis communications process, deploying a new company brand toolkit, narrative, website and company.

Harrow, UK

• Local Authority Councillor representing Rayners Lane Ward between and Deputy Cabinet Member for Communications between May 2018 to September 2020

London, England, United Kingdom

• Leading the communications and engagement workstream for the development of a Medical School and new Health Campus at Brunel University London
• Advising the Vice Chancellor and Dean of the College of Health and Life Sciences
• Engaging with the Department of Health, Department of Education, GMC, local NHS Trusts and CCGs

London, United Kingdom

• Head of a 35 strong, multidisciplinary stakeholder and corporate affairs team in a highly political, operational and engineering environment
• Advising the Managing Director, TfL Board and London Mayor on crisis situations
• Managing London Underground and London Rail's relationship with Government Ministers, Members of Parliament, Assembly Members, Councillors, Officers, Business, Local Community and User Groups
• Strategic communications lead on Change Programmes including the Night Tube, Fit for the Future, Driverless Trains and Transformation programme
• Managing the public and political engagement of large infrastructure programmes including Crossrail, the Northern Line Extension, London Overground extension and station upgrade projects, which include; Tottenham Court.
• Policy development on Rail Devolution and sustained investment in London’s Rail and Underground network

London, United Kingdom

• Led a team of 16 stakeholder engagement managers and execs supporting engineering and operational upgrade programmes
• Crisis management and political support on planning and delivery issues
• Created an embedded corporate Affairs approach to all projects and programmes, a marketing and communications account management function, new customer service processes and cross-departmental working practices
• Established a new marketing and communications account management function and new customer services and consultation process across TfL

• Led on the engagement of Boroughs, Politicians, the NHS, Schools, Met Police, Accessibility and Faith groups forging close working relationships with stakeholders we had not previously worked with
• Key ambassador for TfL presenting at over 100 workshops and events
• Managed technically complex and politically sensitive issues around Muslim funerals and critically-ill patient transfers
• Silver Command on media enquiries

London, United Kingdom

• Delivered communications and engagement strategies for Directors within Surface Transport
• Managed a team of five responsible for managing relationships with highly influential stakeholders on key surface transport projects including Crossrail, bus route changes, major road, walking and cycling schemes

• Associate Director of a highly successful, 50 strong consultancy specialising in planning and development
• Managing a team of 15 consultants working with clients from the development industry across the UK on highly contentious planning applications
• Consistently the top performing consultant

Secretary of State for Education & Skills

Masters In Public Administration (Mpa), Public Administration

Ba (Hons) Politics

Activities and Societies: President of the University of Liverpool Guild of Students Liverpool University Officer Training Corps (LUOTC)

Certificate In Leadership