Chloe Steinbeck Email & Phone Number

Portland, Oregon Metropolitan Area

Focus: Successfully led opening and rapid growth of Barry's Portland, achieving highest client base at opening in company history.Client base 117% of opening goal. Goal members accrued at opening: 550 Actual: 646Responsibilities: Strategically recruit and trained top talent instructors.Leverage social channels and marketing tools to amplify brand awareness and expand customer base.Lead ongoing training and quality control for instructor team.Maintain schedule teaching 15 classes per week.Achievements:Instructor team I trained at 75% total utilization. Rank #1/49. Membership Sales 125% goal rank #1/6 at opening.New Client Conversion target goal 40%. Actual 48% rank #2/8 rolling YTD.Revenue Generation 82% utilization rank #3/8 with strength of schedule index 75% rolling YTD.

San Francisco Bay Area

Focus: Screen and qualify candidates for open roles.Responsibilities: Source 50 candidates daily across different areas of operation in the United States.Schedule and coordinate virtual and in-person interviews using high-touch candidate experience.Maintain schedule teaching 15 classes per week.Achievements:Maintained over 40% conversion rate on recommended candidates. Rank #2/6 for California locations.Personal candidate selection produced an average ROI at a 1.5:1 rate.

Beaverton, Oregon

Focus: Execute innovative social media strategies to expand Nike's customer base, increase sales revenue, and enhance brand awareness.Responsibilities: Interact with consumers through Nike social media channels, utilizing a consultative sales approach. Upsell clients with premium products. Foster brand loyalty with Nike+ membership generation. Deliver custom-tailored solutions that exceeded client needs and expectations.Nike online customer experience.Achievements: Rank #2/18 revenue generation. 206% goal in units sold per transaction. Goal 1.5 UPT Actual 3.1 UPT average during tenure.Rank #1/18 Nike+ member conversion. Goal: 112 members created monthly Actual: 121 per month during tenure.Rank #1 /18 consumer satisfaction during tenure.

Beaverton

Focus: Grow Department Revenue, drive customer engagement.Responsibilities: Manage and train a team of 18 Sales reps. Plan product initiatives to further revenue generation.Maintain individual quota of $30,000 in monthly sales. Lead customer service training.Problem solve customer facing issues to maintain brand reputation.Head the Nordstrom Reward conversion initiative for department.Achievements: Highest department revenue for FY 2014 in store history. First $1 million revenue month while managing team. 110% of goal. Titled as company pacer for exceeding personal sales goal for FY 2014. 120% of goal.

Bachelor Of Science (B.S.), Human Development

Human Development