Coached and supported 1500+ dog trainers, store employees as well as store, field and corporate managersCreated content for and taught trainings for Petco’s national dog training Mentor UniversityBuilt, oversaw and implemented company-wide education program for a new and complex dog training scheduling and organizational system Collaborated with animal care and education team to create safety protocols for Petco’s dog training program and community animal events Developed, created and distributed weekly educational videos to provide continuing education for 1500+ dog trainers Acted as the representative for Petco's dog training program for local and national news outlets Created and edited customer-facing support materials focused on dog behavior distributed nationally through Petco’s website and social media

Conducted dog training classes, webinars and created tailored training and behavior modification plans for pet parents implementing the LIMA protocol Mentored Dog Training Apprentices Earned Petco’s in-home dog training certification Piloted program for videoed dog training content distributed nationally Represented Petco at multiple Association of Professional Dog Trainers (APDT) conferences Created Petco’s Online Dog Training program

Conducted group dog training classes and private lessons Created and managed dog training calendarWorked center-store customer service