Chloe Stuttard Email & Phone Number

As the Director of CAEXP at LV=, a leading insurance and financial services provider, I am responsible for leading a large, multi-channel, multi-product operations, and driving strategic and customer-focused transformation across the organization. I work closely with the executive team to align the vision, priorities, and resources of the business to the overall strategy, and to ensure effective financial outcomes, governance, risk management, and stakeholder engagement. With over 12 years of experience in the insurance industry, I have a strong background in customer governance, risk and compliance, and change management. I have successfully led and supported multiple transformation initiatives to improve customer experience, enhance regulatory compliance, and optimize operational efficiency at LV=. I am passionate about delivering value to our customers, members, partners, and colleagues, and creating a culture of innovation, collaboration, and trust. I bring a diverse perspective and a proven track record of enabling positive and sustainable transformation at LV=.