Chloe Tjandra Email & Phone Number

United States

- Managing all incoming leads and potential customers, following communication procedures and guidelines.- Open and maintain customer accounts by recording account information- Answering all customers enquiries via email and chat function- Conduct and attend meetings, info sessions, trainings, and other activities for leads generation /conversion- Generate sales leads and go the extra mile to engage customers- Maintain and build the Sales SOP and knowledge database- Entering and maintaining customer data in the CRM, keep records of customer interactions, process customer accounts and file documents

Petaling, Selangor, Malaysia

- Shadowing node staff in meetings about climate change communication -Attending School of Arts and Social Sciences research team meetings- Conducting Research on climate change communication research: exploring innovative ways to engage diverse audiences.- Creating content on such as: articles, blog posts, social media content, and visualmaterials that break down complex climate science into accessible, impactfulmessages.- Help coordinate events such as organising webinars, workshops, andevents that bring together experts, activists, and the public to exchange ideas.

Petaling Jaya, Selangor, Malaysia

- Headed volunteer sessions with over 16 volunteers divided into 5 teams for Connect.ED. - Involved in the recruitment process for recruiting student volunteers. -Communicate and liaise, acting as the bridge between the Connect.ED team, the NGO coordinators of MUVP, and volunteers themselves, with weekly reports and updates of volunteer- Facilitated the student volunteers, in obtaining donated devices for Connect.ED's device donation campaigns.- Successfully Secured over 35 used laptops + 66 related accessories for B40 students in Malaysia. - Successfully raised an increased awareness in social media outreach within and out of the Monash campus on Connect.ED's mission.

Geneva, Switzerland

- Worked in a team with 7 other interns from different countries to develop a project proposal for AFD' newest project that aimed to find a sustainable solution to enable girls to continue their education in Kabul city under the Taliban regime with home-based schools. - Researched on the historical, cultural and politcal context of Afghanistan for the proposal. - Set daily meetings with AFD staff and fellow interns together to consult on solutions to challenges that will be faced in this project. - Focused on the objectives and expected outcomes sections on the proposal. - Summarized our proposal in a presentation format for presenting to AFD staff - Worked on the designing of the presentation with Canva

Jakarta, Indonesia

- Assisted in the management and operations of my family's small business @bakmi_caca working closely to streamline processes, enhance customer service, and drive growth initiatives.- Assisted in the packing, cooking and delivering of the food.- Helped handle online deliveries from Tokopedia.- Assisted in the creation of the brand ,including designing the brand logo and packaging instructions.- Assisted in the marketing post for the instagram.

Bachelor Of Arts And Social Sciences, Global Studies And Communications (Double Major)

Activities and Societies: - Committee in MUVP (Monash University Volunteer Program) - Public address subcommittee & Game coordinator.

Diploma Of Arts, Wam = 81

Recieved the Monash High Achiever Award Scholarship for new students