At Hertz, my focus as a Key Account Manager for the past 10 months has centered on fostering strong supplier strategic relationships.My tenure at RACQ as a Motor Claims Team Manager honed my leadership abilities, empowering a team to excel in service delivery and process enhancement.Committed to elevating the customer and employee experience, my approach integrates empathy with strategic management. The goal is to create environments where both staff and clients thrive, reflecting my dedication to organizations that prioritize their people's well-being.