Chloe Whitfield Email & Phone Number

Watford, England, United Kingdom

Managing service department in the south of England to deliver routine services to existing clients lifts, mobilising engineers efficiently to minimise down time to clients when lifts fail. Resolving customer queries and issues in all aspect of their lift condition. Advising on preventative remedial works to ensure smooth running of the lifts in their premises.

Watford, England, United Kingdom

Managing a team of skilled engineers to cover breakdowns and servicing across the UK.

Potters Bar

General Management of Waste Water Management Office. Liaising with clients and suppliers, raising customer invoices and purchase orders.Managing all aspects of HR and work related issues. Customer bookings and both customer and staff liaison. Point of escalation and assisting with the growth of business. Report creation and general management of company letters and documentation.Credit control and account creation for customers. Ensuring all our customers get the expected level of service at all times.

Resource Management. Professional services process monitoring. Customer QA monitoring. Project management of customer engagements.

Management of customer implementations. Budget management, project plans, risk assessment. Resource management. Successful management of customer projects of various budget and timescales.