- Worked closely with the portfolio manager and aided in the monitoring and loss mitigation of distressed residential mortgages. - Leveraged Salesforce to successfully schedule and conduct conference calls, assisting nationwide agents regarding their assets. - Collaborated with peer interns to pitch detailed and thorough reports to team members, ensuring clarity for future endeavors regarding borrowers and clients. - Monitored the progress of foreclosures, short sales, and deeds… Show more - Worked closely with the portfolio manager and aided in the monitoring and loss mitigation of distressed residential mortgages. - Leveraged Salesforce to successfully schedule and conduct conference calls, assisting nationwide agents regarding their assets. - Collaborated with peer interns to pitch detailed and thorough reports to team members, ensuring clarity for future endeavors regarding borrowers and clients. - Monitored the progress of foreclosures, short sales, and deeds in lieu to maintain accurate records and provide insight for the company. Show less

- Worked closely with shift managers to resolve disputes and confrontations with customers. - Provided translation for both customers and coworkers, ensuring effective communication between parties. - Cultivated strong relationships with customers, fostering loyalty and repeating business.

- Led citywide business plan and finance team competitions, successfully projecting the company’s financial standings and forecasting financial outlooks. - Mentored and guided accountants through bank account reconciliation, risk management, and product profitability monitoring. - Executed upper management meetings to provide insight regarding financial benchmarks, break-even analysis, and profit-and-loss Excel spreadsheets. - Oversaw $4 million in the firm's bank account and… Show more - Led citywide business plan and finance team competitions, successfully projecting the company’s financial standings and forecasting financial outlooks. - Mentored and guided accountants through bank account reconciliation, risk management, and product profitability monitoring. - Executed upper management meetings to provide insight regarding financial benchmarks, break-even analysis, and profit-and-loss Excel spreadsheets. - Oversaw $4 million in the firm's bank account and strived to optimize cash flow by directing the executive team to improve cost efficiency, driving growth within the company. Show less