- Manage event logistics, including setup, breakdown, and technical requirements for three venues with large capacity.- Supervise and train a service team of at least 10 or more servers and bartenders each event, ensuring an ongoing reputation of excellence for our guests.- Coordinate with vendors, staff, and clients to deliver exceptional service and enhance guest experiences. - Collaborate closely with the culinary team to ensure safe food handling practices, timely food service, and an exceptional dining experience.

- Examine and verify property documents for compliance with county standards, securing timely submission and approval from county authorities.- Provide high-level customer service through troubleshooting, responding to inquiries, and resolving concerns through effective communication and timely follow-ups, ensuring customer satisfaction and retention.

- Executed Salesforce implementations for a portfolio of 32 clients, ensuring seamless and successful project delivery.- Facilitated clear communication and managed weekly meetings among a dynamic team of Salesforce developers and project managers, ensuring timely and successful project deliveries.- Provided training to Salesforce clients outside of my portfolio, equipping them with in-depth knowledge of processes and best practices for optimal utilization.- Conducted weekly sessions with executive leadership to dissect project timelines and provide detailed updates.

- Led quarterly meetings with all sales directors to produce content for our LMS platform.- Managed the process of transitioning to a new learning management system.- Assisting in creating business cases to be presented to potential clients and accurately display savings from our product versus their current method of crime protection.- Managing lead data and classification within Salesforce.- Designed and calculated sales data for the 2021 annual report for the Sales Operations department.- Researched and presented companies and topics for the Vice President of Sales such as Amazon and the global electric fence market.

- Assisted in creating new programs and outreach plans for attorneys and lien holders in the NC area to increase new lead production.- Maintained client relationships by continuously updating them and following up with new opportunities to save or increase coverage.- Oversaw social media posting through Facebook, leading to increased engagement and conversions through active posting and promotional materials.- Sold $15,000 in policy premium in the first 30 days of employment.

- Enter data into computerized systems daily to communicate data to advisors about each athlete's personal attendance.- Report any inconsistencies and abnormalities regarding the monitoring process.

- Worked on a diverse team to boost food, drink, and alcohol sales to align with the sales goal each night.- Provided associate training for four new staff members.- Assisted in the coordination of private personal and corporate events to ensure a positive guest experience.

- Managed and organized company client records and financial data.- Oversaw the company's social media, such as Facebook and website blog posting, and increased online viewership through active posting and promotional materials.